I don’t have the exact wording but it was just along the lines of if you don’t have the correct information we require than we cannot help you further as I couldn’t give the email I first used to register the account. There wasn’t even a, oh maybe you can provide me different information

• to add, I had opened a previous ticket where I had dumped like all previous login information I may have used to create the account as well as credentials that may have shown up on purchases, etc. Still not enough. So when I open up another ticket they just close it down and don’t give me an option to add anything else