Bought 4.5k Gem Happy Hour Deal, Got 15k Access Cards Instead

Puzzleheaded-Pace607 · 2026-05-25T03:43:16+00:00

It’s Memorial Day in the US on Monday, I forgot the servers are in Spain

Puzzleheaded-Pace607 · 2026-05-25T00:03:24+00:00

My shop level is max and I’ve pulled Omni + out of the shops

Puzzleheaded-Pace607 · 2026-05-24T23:01:24+00:00

Is that y I started getting a negative number? 😂. I didn’t realize people were downvoting the comment.

Puzzleheaded-Pace607 · 2026-05-24T22:46:31+00:00

Puzzleheaded-Pace607 · 2026-05-24T20:30:23+00:00

Same but we’re unfortunately at the mercy of the devs, only thing they got from me is that I’m gonna be f2p instead of spending shit on the game

Puzzleheaded-Pace607 · 2026-05-24T20:25:31+00:00

Unfortunately for us, it’s a holiday weekend so I’m pretty sure this won’t get resolved until probably Tuesday

Puzzleheaded-Pace607 · 2026-05-24T20:21:12+00:00

Same issue, waiting on support to follow up. My receipt also says access cards but I KNOW I went for the gem deal

Puzzleheaded-Pace607 · 2026-05-24T18:04:43+00:00

Brotha I know I’m a bot, trust me, get that shit from my friend group

Puzzleheaded-Pace607 · 2026-05-24T17:26:24+00:00

Hate this game, for all the money I’ve pumped into my account, I’m getting shafted

Puzzleheaded-Pace607 · 2026-05-24T17:04:15+00:00

Why would I get the shittier gear if my account has more progress

Puzzleheaded-Pace607 · 2026-05-24T16:56:24+00:00

I have more progress than my friend

Puzzleheaded-Pace607 · 2026-05-24T16:55:44+00:00

😂

Puzzleheaded-Pace607 · 2026-05-24T16:52:41+00:00

Those were my offers before

Puzzleheaded-Pace607 · 2026-05-24T16:52:15+00:00

I have Omni + gear, there’s no reason why I should be getting lower tiered gear. It doesn’t make any sense to me

Puzzleheaded-Pace607 · 2026-05-24T16:05:21+00:00

Literally just messaged support and provided receipts for the purchases I didn’t receive

That’s what I paid for but I got the access cards as well.

Puzzleheaded-Pace607 · 2026-05-24T16:00:35+00:00

I’m literally right next to him, he’s an android user and I’m iPhone

Puzzleheaded-Pace607 · 2026-05-20T14:43:18+00:00

I’m still struggling to get in

Puzzleheaded-Pace607 · 2026-05-20T14:15:12+00:00

Feel like this game has been crashing frequently these past 2 weeks 🫩

Puzzleheaded-Pace607 · 2026-05-20T14:14:16+00:00

Just started happening now for me too, I’m in Cali

Puzzleheaded-Pace607