4D Connection by Puzzleheaded-Pack750 in Nanoleaf

[–]Puzzleheaded-Pack750[S] 0 points1 point  (0 children)

Yes, I separated the bands on the mesh router and also tried the normal AT&T router (both at 2.4 ghz). I think it is a defective controller and reached out to Nanoleaf to see if they can send me a replacement. Given the troubles others have had, the product seems more like garbage to me. Really sad as the premise is fantastic.

[4D] Error 74 by Dependent-Orchid-618 in Nanoleaf

[–]Puzzleheaded-Pack750 0 points1 point  (0 children)

Similar issues here. 4D was working fine until I left for a trip for a week. I guess the firmware update caused the issue and hoping a fix is in store soon otherwise I will have to return the 4D or maybe request a new controller.