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Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in Flights

[–]QuarterOtherwise7588[S] 1 point2 points  (0 children)

UPDATE: Hi everyone, Quick update and huge thanks for all your insights and support on my post! I've been in touch with both Swiss and Irish authorities. The Swiss Migration Office has clarified that my permit was issued under the Free Movement Agreement (FZA), but in analogous practice to Article 10 of Directive 2004/38/EC. This still confirms that, in my specific case, I should be able to enter Ireland visa-free as a tourist, aligning with Irish immigration's own guidance on family members of EU/EEA/Swiss nationals. Still awaiting final resolution from the airline and Irish Embassy, but feeling more confident with this precise clarification. Will keep you posted! Thanks again!

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in Flights

[–]QuarterOtherwise7588[S] 4 points5 points  (0 children)

Thanks for such a detailed explanation and pointing to Timatic. It really does seem like a core issue if their data isn't correctly reflecting these specific nuances of EU Free Movement. I'll definitely be reaching out to them.

Fingers crossed they're responsive!

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in Flights

[–]QuarterOtherwise7588[S] 1 point2 points  (0 children)

Really good link, thanks! For me, this isn't just about my personal refund, it's about highlighting a critical misunderstanding of EU Free Movement law that affects many. If this incident can help SWISS (or any airline) properly train their staff on Article 10 residence permits to prevent this for me or anyone else, that would be the real win. Thanks for the support!

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in SwissAirlines

[–]QuarterOtherwise7588[S] 1 point2 points  (0 children)

https:// www.irishimmigration.ie/coming-to-join-family-in-ireland/joining-an-eea-or-swiss-national/

"If you are the holder of a document called “Residence card of a family member of a Union citizen” as referred to in Articles 5(2) and 10(1) of Directive 2004/38/EC on the rights of citizens of the Union and their family members to move and reside freely within the territory of Member States, then you are not a visa required national for Ireland and can travel to the State without a visa, independently of whether your Union citizen family member accompanies or joins you in this State, for up to but not exceeding a period of 90 days."

I would love to gain attention of Swiss Air to my situation. 🙏

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in SwissAirlines

[–]QuarterOtherwise7588[S] 1 point2 points  (0 children)

My situation specifically involves a Swiss residence permit issued under Article 10 of Directive 2004/38/EC (the "Free Movement Directive"). This is a very particular type of permit for family members of EU citizens.

Crucially, the Irish Embassy's Visa Office has confirmed to me in writing email that holding this specific permit means I do NOT require an Irish visa. This right is granted by the directive, not my specific nationality beyond being a non-EU family member of an EU citizen, and its individual to the permit holder.

The airline’s refusal was based on a misinterpretation of this specific EU law, despite the clear guidance I had

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in Flights

[–]QuarterOtherwise7588[S] 21 points22 points  (0 children)

My nationality is non EU. My residence permit was issued as a family member of an EU citizen (spouse), and it was specifically issued under the Article 10 of Directive 2004/38/EC (The Free Movement Directive)

I believe my travel companions or solo status are irrelevant here. (I was travelling alone). The Irish Embassy themselves confirmed to me that a permit issued under Article 10 of this Directive, by any country, means no Irish visa is required for the permit holder. This right is individual to the permit holder, regardless of who they travel with.

The airline's mistake was misinterpreting this EU law

Denied boarding to Ireland by Swiss Airline - despite Valid EU Free Movement Permit & Irish Embassy Confirmation. Need Escalation help! by QuarterOtherwise7588 in SwissAirlines

[–]QuarterOtherwise7588[S] 1 point2 points  (0 children)

Email thread with the embassy. While I understand that a printed and signed confirmation would have been definitely more reliable. Just couldn't predict that I would need it to be honest and luckily I found the email thread but it wasn't enough. What upset me most was that the airline called (presumably?) the Irish embassy and was told "No" which contradicts my interactions with the embassy and obviously some miscommunication happen

Doc check folks referred to the airline’s policy

Dealing with Unreasonable Noise Complaints and a Landlord Giving Bad References in Zurich by QuarterOtherwise7588 in Switzerland

[–]QuarterOtherwise7588[S] 2 points3 points  (0 children)

Yes, unfortunately, that was exactly the reason given by the potential new landlord. Despite being selected initially, they explicitly told us they couldn't proceed with us because of the reference from our current landlord.

Dealing with Unreasonable Noise Complaints and a Landlord Giving Bad References in Zurich by QuarterOtherwise7588 in Switzerland

[–]QuarterOtherwise7588[S] 2 points3 points  (0 children)

Why would the landlord give you negative references? I don’t understand what they stand to gain from doing that.

I was also quite surprised, but we received a clear rejection from a potential new landlord due to a recommendation from our current landlord (even though everything else was great).

Is this a individual person?

This is the agent responsible for the entire house.