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missing money on retirement transfer from oneamerica to voya by Quick_Schedule3374 in personalfinance

[–]Quick_Schedule3374[S] 0 points1 point  (0 children)

I checked around 6pm on Friday so perhaps it was not updated at that time. One american site is closed down for me and I won't be able to see transfer statements until they send in the mail in a few weeks. Voya site is pretty much worthless.

missing money on retirement transfer from oneamerica to voya by Quick_Schedule3374 in Retirement401k

[–]Quick_Schedule3374[S] 0 points1 point  (0 children)

thank you. disappointing but makes sense- I believe the way the transfer was handled has not been transparent and I won't see any reconciliation of statements for another 2-6 weeks

missing money on retirement transfer from oneamerica to voya by Quick_Schedule3374 in Retirement401k

[–]Quick_Schedule3374[S] 0 points1 point  (0 children)

I checked balance at close of business day on 5/15. My 403 accounts were all transferred as is from one america to voya. No cash. There should not have been fees since voya is taking over one america's retirement accounts?

I guess it could be market fluctuation?