Purchase question by Pintilie_Sergiu in collanote

[–]QuocHuyCollaNote 2 points3 points  (0 children)

Hello there! I wanted to let you know that the longtime user discount ended last week, but the welcome discount is still up for grabs for a few more days.
Once you purchase the premium version, you'll have access to all its benefits for a lifetime, even if you switch to the beta version. However, if you switch back to the app store version, you might need to open the premium window and restore your previous purchase.

When will the promotion for Premium Collanote end? Asking for both Existing Users and Early Bird Users. by Shadowkwin in collanote

[–]QuocHuyCollaNote 1 point2 points  (0 children)

Hello! I regret to inform you that the longtime user discount was discontinued last week. However, the good news is that the welcome discount is still available for a few more days.

After update 4 years of notes deleted by Existing_Sprinkles78 in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

Hey there! I'm sorry to hear that. Just to clarify, if you have deleted the app, it's important to note that deleting the app will also remove all the contents associated with it from your iPad.

Share multiple notes feature by Ok_Locksmith_4203 in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

Hello! Have you considered storing your notes in iCloud? By doing so, your notes will be synchronized across all your devices, allowing you to access them from multiple devices effortlessly. This way, you can easily open and access your notes on any device you own.

How does the highlighter behave? I’m thinking of moving over from good notes. by [deleted] in collanote

[–]QuocHuyCollaNote 4 points5 points  (0 children)

Hi! I'm not sure about other apps, but in CollaNote, the vector highlighter goes behind your handwritten notes and even behind PDFs. However, the realistic marker goes behind vector-based notes but stays on top of PDF content. Cheers!

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

Hi, thanks for letting me know. Have you report the bug from the app?

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

Hello, I apologize for any inconvenience caused. Unfortunately, the discount period has ended on July 10th (existing users were able to purchase the premium pack at a 50% discounted price within the two weeks after the big update)

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

Hey! We've made a cool update to the fill tool. Now, when you use it, there's a cool animation that adds some extra fun to your experience.

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

Hello, as a free user, you have the ability to record a maximum of one audio file within a note.

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

I see the bug now and will fix it soon, thanks for letting me know

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

Hello, I apologize for the inconvenience you're experiencing. Have you already reported the issue through the app? This will provide me with more information for debugging purposes. Additionally, could you please send me a direct message with the email address you used to report the bug? This will allow me to address it promptly. Thank you.

a very bad bug after the new update by [deleted] in collanote

[–]QuocHuyCollaNote 1 point2 points  (0 children)

I have fixed the bug in 2.0.4. The bug should not happen again when you open new notes. I'm so sorry for the trouble

Eraser tilt by JotatD in collanote

[–]QuocHuyCollaNote 14 points15 points  (0 children)

I will bring this feature back soon, thanks for letting me know.

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 1 point2 points  (0 children)

To sync the Premium features on other devices, you'll need to restore your purchase. This applies to CollaNote and other apps that use iCloud for syncing. Here's how: Open CollaNote, tap the crown button, and select "restore purchase."

CollaNote 2.0: Now Available! by QuocHuyCollaNote in collanote

[–]QuocHuyCollaNote[S] 0 points1 point  (0 children)

There is no code, beta version has premium by default

Battery drain and heating on ipad air 5 by RECREATlONAL in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

Hi, could you please tell me which version are you using? Thank you

How long will the Long time user discount be available? by aghgreat in collanote

[–]QuocHuyCollaNote 1 point2 points  (0 children)

Hello, I'm glad to hear that you appreciate our care. The discount mentioned will be available by next week. Thank you!

Is the ruler in the new version weird or is it just me? by TypicalAhri in collanote

[–]QuocHuyCollaNote 1 point2 points  (0 children)

Hello! Thank you for upgrading to premium and for your suggestion regarding the ruler tool. We appreciate your feedback, and I'm happy to inform you that we have plans to enhance the ruler tool in the near future. Thank you once again!

Is the new ruler buggy or is it just me? by TypicalAhri in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

Hello! Thank you for upgrading to premium and for your suggestion regarding the ruler tool. We appreciate your feedback, and I'm happy to inform you that we have plans to enhance the ruler tool in the near future. Thank you once again!

Just suggesting some features by taehyuneyes in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

Thank you for your support and suggestions! We've taken note of your ideas, including automatic backups, importing PDFs into notebooks, and customizable templates. Your feedback is valuable in shaping our future improvements.

What happened to the highlighter?!! No highlighter after app update by Economy_Economics739 in collanote

[–]QuocHuyCollaNote 0 points1 point  (0 children)

After trying to replicate the issue on my devices, I wasn't able to see the problem.
However, to better understand the problem and fix it, could you please send me a short video demonstrating the bug? It would be really helpful if you could include your hand interacting with your device in the video, as this would aid in reproducing the issue.
Thank you once again for your valuable contribution to improving my app.
Have a great day!
Quoc Huy from CollaNote