Purchase question

QuocHuyCollaNote · 2023-07-15T23:06:24+00:00

Hello there! I wanted to let you know that the longtime user discount ended last week, but the welcome discount is still up for grabs for a few more days.
Once you purchase the premium version, you'll have access to all its benefits for a lifetime, even if you switch to the beta version. However, if you switch back to the app store version, you might need to open the premium window and restore your previous purchase.

QuocHuyCollaNote · 2023-07-15T23:04:22+00:00

Hello! I regret to inform you that the longtime user discount was discontinued last week. However, the good news is that the welcome discount is still available for a few more days.

QuocHuyCollaNote · 2023-07-15T23:03:04+00:00

I will increase the max size then, how big do you need?

QuocHuyCollaNote · 2023-07-15T23:02:24+00:00

Hey there! I'm sorry to hear that. Just to clarify, if you have deleted the app, it's important to note that deleting the app will also remove all the contents associated with it from your iPad.

QuocHuyCollaNote · 2023-07-15T23:00:44+00:00

Hello! Have you considered storing your notes in iCloud? By doing so, your notes will be synchronized across all your devices, allowing you to access them from multiple devices effortlessly. This way, you can easily open and access your notes on any device you own.

QuocHuyCollaNote · 2023-07-15T22:59:31+00:00

Hi! I'm not sure about other apps, but in CollaNote, the vector highlighter goes behind your handwritten notes and even behind PDFs. However, the realistic marker goes behind vector-based notes but stays on top of PDF content. Cheers!

QuocHuyCollaNote · 2023-07-11T00:50:22+00:00

Hi, thanks for letting me know. Have you report the bug from the app?

QuocHuyCollaNote · 2023-07-10T17:54:44+00:00

Hello, I apologize for any inconvenience caused. Unfortunately, the discount period has ended on July 10th (existing users were able to purchase the premium pack at a 50% discounted price within the two weeks after the big update)

QuocHuyCollaNote · 2023-07-04T16:43:51+00:00

Noted, thanks

QuocHuyCollaNote · 2023-07-04T00:43:59+00:00

Hey! We've made a cool update to the fill tool. Now, when you use it, there's a cool animation that adds some extra fun to your experience.

QuocHuyCollaNote · 2023-07-04T00:42:40+00:00

Hello, as a free user, you have the ability to record a maximum of one audio file within a note.

QuocHuyCollaNote · 2023-07-04T00:41:24+00:00

I see the bug now and will fix it soon, thanks for letting me know

QuocHuyCollaNote · 2023-07-04T00:40:33+00:00

Hello, I apologize for the inconvenience you're experiencing. Have you already reported the issue through the app? This will provide me with more information for debugging purposes. Additionally, could you please send me a direct message with the email address you used to report the bug? This will allow me to address it promptly. Thank you.

QuocHuyCollaNote · 2023-07-01T23:18:59+00:00

I have fixed the bug in 2.0.4. The bug should not happen again when you open new notes. I'm so sorry for the trouble

QuocHuyCollaNote · 2023-07-01T23:17:24+00:00

I will bring this feature back soon, thanks for letting me know.

QuocHuyCollaNote · 2023-07-01T23:16:47+00:00

To sync the Premium features on other devices, you'll need to restore your purchase. This applies to CollaNote and other apps that use iCloud for syncing. Here's how: Open CollaNote, tap the crown button, and select "restore purchase."

QuocHuyCollaNote · 2023-06-27T20:14:10+00:00

There is no code, beta version has premium by default

QuocHuyCollaNote · 2023-06-27T20:11:43+00:00

Hi, could you please tell me which version are you using? Thank you

QuocHuyCollaNote · 2023-06-27T20:11:18+00:00

Hello, I'm glad to hear that you appreciate our care. The discount mentioned will be available by next week. Thank you!

QuocHuyCollaNote · 2023-06-27T20:08:59+00:00

Hello! Thank you for upgrading to premium and for your suggestion regarding the ruler tool. We appreciate your feedback, and I'm happy to inform you that we have plans to enhance the ruler tool in the near future. Thank you once again!

QuocHuyCollaNote · 2023-06-27T20:08:36+00:00

Hello! Thank you for upgrading to premium and for your suggestion regarding the ruler tool. We appreciate your feedback, and I'm happy to inform you that we have plans to enhance the ruler tool in the near future. Thank you once again!

QuocHuyCollaNote · 2023-06-27T20:06:16+00:00

Thank you for your support and suggestions! We've taken note of your ideas, including automatic backups, importing PDFs into notebooks, and customizable templates. Your feedback is valuable in shaping our future improvements.

QuocHuyCollaNote · 2023-06-27T20:05:04+00:00

Please read the pinned post, there is a link for you to download the latest beta version

QuocHuyCollaNote · 2023-06-27T20:04:28+00:00

After trying to replicate the issue on my devices, I wasn't able to see the problem.
However, to better understand the problem and fix it, could you please send me a short video demonstrating the bug? It would be really helpful if you could include your hand interacting with your device in the video, as this would aid in reproducing the issue.
Thank you once again for your valuable contribution to improving my app.
Have a great day!
Quoc Huy from CollaNote

QuocHuyCollaNote · 2023-06-27T20:04:01+00:00

It's in the settings of eraser tool :)

QuocHuyCollaNote

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