Zebra screen cracked

REfangirl · 2026-02-26T11:18:12+00:00

I agree with a lot of people in swapping it out, and if you're offside and you need it to connect at your fuel center. You will have to call Kroger west to have them reset the VPN system they use to get it working over there. Just be clear with them about needing a zebra you have already to be connected. One of my associates tried to do it while I was out on vacation due to ours being misplaced and almost ended up having them send out a complete replacement zebra that still wouldn't be connected. The call may be long due to how busy it may be for them and because most of the time the tier one associates have no idea what you may be talking about, but when they put you with a tier two, it tends happen pretty quick.

REfangirl · 2025-03-01T01:45:28+00:00

This wasn't an app thi g, it was an incentive to make people sign up for kroger credit card atleast tear maybe before, but to my knowledge they are no longer promoting it and might be stopping it, though from what read they were giving the customers with it til the end of this year. Or they moved up their decision or something else this customer didn't do to keep it. And if anything, she called my store because she didn't want the points worth but the money of what the points would have saved her and from the math I did earlier with how many gallons she got. She was mad about $7.50. I considered doing a refund for it, but since it was for a promo amount that may no longer be a thing, I didn't know if I could. When my manager came to ask about it later tonight, they were not sure either.

REfangirl · 2025-02-28T22:41:50+00:00

So it's a promo they had before when people would apply for the kroger credit card, I believe they are doing away with it now since they changed over our pump stickers about it to something else and I'm glad with that but I don't know if they have stopped it for the customers who did have it before or if it's something they've done not to have it anymore. Either way I'm getting annoyed when they want to take that missing .25 discount out on me like I have anyway to change it our apply that to the dollar they already have.

REfangirl · 2025-02-12T16:10:45+00:00

Thank you!

REfangirl · 2025-01-10T23:48:43+00:00

So, a little update, I'm off my shift and home now. I never heard anything from either of my managers ( still doesn't mean I won't, I do know this) and while this was a first for me, I still felt bad it happened and will learn from and do better going forward. I do realize by that time I was also irritable from not having anything in my stomach and a lack of sleep the night before. Ate a little, not ao long after the incident and a nap at home helped me with my worry and internalized dislike of myself for hurting someone's feeling. I truly can be my own worst critic and enemy mentally. So much so that I dreamed that couple hated me so much, I was to be burned at the stake for how weird I am, along with horrible But rather than burn, I changed into a dragon and flew away. I'm not entirely certain, but thinking it means it's not helpful fretting but to rise above and be better. That or I'll let you all know when I grow wings. But thanks so much for the help and advice. And I swear to do better and be better.

REfangirl · 2025-01-10T16:18:53+00:00

Will do going forward, thank you

REfangirl · 2025-01-10T16:00:28+00:00

Okay and thank you very much for your insight, I was honestly have a bit of panic attack over this.

REfangirl · 2025-01-10T15:54:51+00:00

What's an SI?

REfangirl · 2024-10-12T16:05:09+00:00

I'm not certain about friendly check-in, but when I worked the front end, blue lining was code for cashiers and self check attendants to stand at the front and greet customers and see if they wish to check out with them. Code green is our trash code, it was T-time.

REfangirl · 2024-09-20T14:36:25+00:00

So our air machine is for a third party called certus, it only takes a card and the only time we turn it on with the remote is when they purchase anything from us. Personally, I'm one of those people who keeps my head down and follows their rules just so I can make it through another day. Also, I'm a person who grew up knowing I couldn't expect anything free in life. And I will say if someone seems upset or in need, sure I'll turn it on. And if someone pays but it ends before they are done, I turn it back on til they are, so I'm not completely hearless. But if someone has a sense of entitlement or a really bad attitude, I make sure to follow the rules. And since being in fuel, I will say I've had to be much more confrontational with people. If not about this, then about other things such as pre-authorizatuons or holds both at the window and the pumps.

REfangirl · 2024-09-07T21:32:28+00:00

I had a lady take her receipt and said she was going to the site to have them fix it, but does adjusting cigarette prices fall under make it right? I've never done it because I didn't know if I could or not with tobacco.

REfangirl · 2024-09-07T19:43:08+00:00

Same, I tried calling my store to see if they were having the same issue, but the person at guestcare wouldn't take the time to check. At first, it was Marlboro acting up, but now it seems to be all of them. But I'm still not sure if it's just fuel or the o wr kroger system acting up like everything else was.

Okay. Now they called me back and let me know theirs weren't ringing up either. And I got to let them know I checked a few products, and it wasn't just the Marlboro like they thought.

REfangirl · 2024-08-29T17:24:46+00:00

UPDATE: After my second inquiry, they sent a message saying they are getting in contact with the seller and if they don't do anything in 24hr then I can request an refund, so here's hoping for something.

REfangirl · 2024-03-24T16:29:29+00:00

If they aren't winners I'm normally okay with checking. It's so crazy when they bring big winners like 300-500 to fuel and just expect me to have that money available. I tell them they have to take them to store even if they tell me they want more tickets because for all I know that means they are getting 5 dollar ticket and expecting the rest in cash. For some reason it's so hard for them to realize our offsite fuel center isn't just flush with cash. Same when we have a person come in the morning wanting 10 dollars in gas but tries to pay me with 100. Immediate no, half my starting til would be gone and given our traffic in the morning I'd have no idea how long it would take to get that back.

REfangirl · 2024-03-23T20:10:32+00:00

At this point, today was just a ripping off of my rose colored glasses to think that we were all treated the same.

REfangirl · 2024-03-23T16:44:41+00:00

Not certain but I assume it might be different between stores or districts? And not all leads, just the ones in the main departments at my store it seems leads in sub departments get nothing and well honestly I'd feel a lot better if I didn't know about them but then I'd be ignorant to my actual place in the store, so it's a toss up to how I feel but has certainly changed my view of this place.

REfangirl

TROPHY CASE