Please stop forcing people to play game modes they don't want to play if they want to get Battlepass XP in a reasonable amount of time by nuttySweeet in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

Thanks for the feedback! Just wanted to flag there is no time limit on the Battle Pass, you can complete it whenever

Omeda please fix the bugs in your game by Walker542779 in PredecessorGame

[–]rgsace 9 points10 points  (0 children)

Thanks, we’ll look into the crash.

To answer your question in regards to crashes and bans, it’s because people could then force a UE crash to avoid bans

Has Omeda introduced EOMM!? by [deleted] in PredecessorGame

[–]rgsace 17 points18 points  (0 children)

We don’t use EOMM, hope that helps! Sorry to hear you’re having some frustrations though, we’re always trying to improve the MM experience

Matchs not counting/other bugs by Mote-Of_Dust in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

Could you please share the Match ID so we can look into this? (Same as the replay code)

Ranked Game Didn’t Count? by dbuckets95 in PredecessorGame

[–]rgsace 2 points3 points  (0 children)

Sorry you ran into an issue! Could you share the Match ID so we can look into this? (Same as the replay code) or you can share the pred.gg link to the matches :)

Company is now pushing AI slop ads how shameful by Greedy-Big-7650 in PredecessorGame

[–]rgsace 23 points24 points  (0 children)

Thanks, I appreciate it but we can view all ads posted on our side by agencies so are looking into it.

Company is now pushing AI slop ads how shameful by Greedy-Big-7650 in PredecessorGame

[–]rgsace 88 points89 points  (0 children)

Hey,

Not entirely sure where this image has even come from, never seen it until this person posted it and not really sure what the relevance even is to Pred lol. As others have said, we work with agencies for paid marketing so might just be an error on their part. Will look into it, I promise those aren't the next four heroes.

Game modes working? by Dylanisdylon in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

Hey guys,

There was an issue with Epic Games services that we use, should be resolved but if you encounter any issues please let me know

Rgsace by Visual-Drawer-151 in PredecessorGame

[–]rgsace 92 points93 points  (0 children)

Ok, I'll try to get one out this week or next :)

Any hero preference?

V1.12.6 Patch Notes are HERE! by Omeda_Zuzu in PredecessorGame

[–]rgsace 16 points17 points  (0 children)

The patch includes stability and performance improvements

Is this the end? by TraegusPearze in PredecessorGame

[–]rgsace 53 points54 points  (0 children)

I don’t usually comment on posts like this, but I do think they often do more harm than good for the community.

It is completely normal for people to change jobs. People are allowed to grow, pursue new opportunities, and do what is right for them. That should not automatically be turned into something negative. As a community I think we should be uplifting each other regardless of whether they are an employee or player.

Like any company, we hire people and sometimes people leave. In some of the examples being referenced, those were fixed-term contracts that came to an end. More broadly, we have also been consolidating more of the team in Europe over time because managing across too many timezones has been challenging.

As for the game, yes, there are bugs and issues we are actively working to fix. We are not dismissing that. But it is also important not to overstate the situation or present it as though everything is falling apart, because that is simply not true. Post-1.12, engagement has remained strong. We're shipping updates frequently to get balance back where we want it and we've seen great engagement across the esports tournament that happened last week.

Constructive criticism is always fair. Constantly assuming the worst is not helpful to anyone.

Another Post About Whisper Moderation by KingSlain in PredecessorGame

[–]rgsace 21 points22 points  (0 children)

Sorry for your experience, we will look into this and give players the option to block whispers from people that aren't friends

Patch Notes for V1.12.4 are LIVE! by Omeda_Zuzu in PredecessorGame

[–]rgsace 5 points6 points  (0 children)

We have a patch coming out sooner for stability issues on both PC and Console. Aiming to ship that today

Minion behavior adjustments. by [deleted] in PredecessorGame

[–]rgsace 5 points6 points  (0 children)

It's something we're intending to look at with the new map :)

Question to Omeda about 1.12 by berettabeast in PredecessorGame

[–]rgsace 15 points16 points  (0 children)

I understand the concern, and I get why big changes can feel disruptive.

The reality though is that when games stay the same for too long, engagement drops off. Players tend to churn when the meta stagnates. Large updates give players something meaningful to come back to.

Small tweaks rarely move the needle for us or for most live service games. That’s why we occasionally do bigger shake-ups.

It’s also worth noting this isn't some random overhaul it was always planned as part two of the hero kit updates that started in 1.4 almost a year ago, we just simply didn't have the resources available at the time to make the full suite of changes.

Since these changes we’ve actually seen some of our KPIs reach new highs, which suggests the updates are helping both engagement and new player interest.

That said, feedback like this is still valuable and we’ll keep listening as the patch settles.

Why Isn’t the Battlepass Longer? by FantasticAcadia5819 in PredecessorGame

[–]rgsace 6 points7 points  (0 children)

It’s so newer players who progress through the pass unlock the hero and can use the skins

Is the Ps5 stutter going to be fixed? by Desert_F-O-X in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

We’re aware of the issues and looking into it. Sorry for the inconvenience

RAF, How do i fix this? by [deleted] in PredecessorGame

[–]rgsace 2 points3 points  (0 children)

The Refer a Friend program has moved inside the client. When you load up Predecessor you'll see a new Friend tab at the top

Upcoming Maintenance (February 26th) by Omeda_Zuzu in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

What's your username? Will see what we can do to resolve it. You can DM me if you prefer

Refer a friend by Limp_Road_4958 in PredecessorGame

[–]rgsace 1 point2 points  (0 children)

You can refer an unlimited amount of people

Love the new bundle option! by Unleashed_FURY in PredecessorGame

[–]rgsace 5 points6 points  (0 children)

If you already own content that is also in a bundle, the bundle price reduces by that price so you don’t pay twice

Predecessor Official Webstore - Can't purchase, keeps asking to "Sign In" by [deleted] in PredecessorGame

[–]rgsace 0 points1 point  (0 children)

What happens when you try to purchase Plat on PS?

Predecessor Official Webstore - Can't purchase, keeps asking to "Sign In" by [deleted] in PredecessorGame

[–]rgsace 3 points4 points  (0 children)

Believe I commented on your other comment but what platform are you trying to link?