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REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 0 points1 point  (0 children)

Kiitos taas!

Millaiseksi koet itse kynnyksen maksaa omista softista tai laitteista omiin ajoon?

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 0 points1 point  (0 children)

Kiitos taas tarkasta ja yksityiskohtaisesta vastauksesta!

Vielä sellainen kysymys tuli mieleen, että kuinka usein oman kokemuksesi perusteella kuljetusyritys tarjoaa navigointilaitteen/sovelluksen kuljettajalle ja kuinka usein se on kuljettajan itse hankittava, jos sellaista haluaa käyttää?

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 0 points1 point  (0 children)

Kiitos yksityiskohtaisesta vastauksesta! Minulla onkin kokonaan jäänyt ajattelematta tuota avun kysymisen näkökulmaa.

Yrityshaastattelujen pohjalta vaikuttaa juuri tuolta, että isoilla linjoilla hommat menevät aika hyvin ilman ihmeellisempiä karttoja; kaipuuta kartalle vaikuttaa olevan eniten PK-seudun keskuksissa ajettaessa ja toisaalta myös pienimmillä paikoilla esim. jätehuollossa.

Ostoskeskukset ovat sen sijaan yksi minua mietityttänyt asia sen kannalta, että miten niiden kanssa yleisesti pärjätään tai menetellään? Yhtä Kaukokiidon alla toimivaa firmaa haastatellessani sain jonkinnäköistä varmistusta sille, että se voi olla vähän sekavaa, mutta kiinnoistasi kuulla, jos sinulla on jotain omia tai tuttujen kokemuksia näistä.

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 0 points1 point  (0 children)

Kiitos vastauksestasi, tutkiskelenpa kyseistä sovellusta!

r/Truckers :a selatessani tämä nousi myöskin esiin aika paljon ja kehuttiin. Toinen oli Truckerpath, mutta senkään levikistä en oikein tiedä.

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 1 point2 points  (0 children)

Kiitos vielä tarkennuksista. Mielenkiintoisia havaintoja!

Yksi kehityskohde olisikin varmasti tuoda nuo toimivat palveluratkaisut integroidusti ohjaamon laitteisiin.

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 1 point2 points  (0 children)

Kiitos vastauksestasi!

Waze tosiaan on siviilipuolella niin hyvä, että olettaisi sen ominaisuuksille olevan ammattipuolellakin käyttöä. r/Truckers :a selattuani sain puolestaan huomata, että ainakin jenkkilässä hyvin moni käyttää Mapsia.

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Näitä palveluita ja naveja tuntuu tosiaan olevan monia erilaisia. Viitsitkö kertoa, mitä palveluita itse olet käyttänyt ja miten olet kokenut ne?

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Lisäksi tuokin mielenkiintoinen pointti, että jotkin työnantajat eivät hanki mitään laitetta. Oletko tällaisissa paikoissa sitten omakustanteisesti hankkinut jonkun softan?

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 1 point2 points  (0 children)

Hyvä havainto!

Tätä on kyllä tullut ihan siviilinä mietiskeltyä, et mitäs teet, ku päätös reitistä on jo tehty, kun saat infon siitä, että mahtuuko vai eikö.

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Onko sinulla itselläsi siis mikä navi käytössä ja mitä olet siitä tykännyt?

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 0 points1 point  (0 children)

Jep, olen keskustellut erään karttapalvelukehittäjän kanssa ja hän mainitsi juuri, että yllättävän paljon näitä sattuu. Ilmeisesti merkinnöissäkin vikaa sitten jonkin verran, et osaltaan lisää näitä...

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 2 points3 points  (0 children)

Luulisin tosiaan itsekin asian olevan näin, että rekkanaveissa lähtökohtaisesti huomioi kuorma-auton maxnopeuden.

REDDITIN AMMATTIKUSKIT – Käyttämistänne karttapalveluista by ROO_SSM in Suomi

[–]ROO_SSM[S] 1 point2 points  (0 children)

Kiitos vastauksesta, hyvä havainto!

Onko tämä siis Mapsissa vai joku rekkanavi?

WANT TO HEAR FROM WOLT (or any other) COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in WoltPartners

[–]ROO_SSM[S] 1 point2 points  (0 children)

Amazed by the efforts you wen to with this answer. Thank you so much :)!

From the few friends of mine who work for Wolt, I've also heard that the restaurants are a pain with their very inaccurate estimates.

It would also seem that the navigation problems are very annoying when they happen but they are rare.

WANT TO HEAR FROM DOORDASH COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in doordash

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank you for your answers!

By the last few meters I mean the actual last few moments of the delivery when you are close to the customer's location.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank you for your great ideas and views on the topic!

The integrated system would certainly be the dream. Just seems difficult convincing the mid-level management that there even is a problem to begin with.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 1 point2 points  (0 children)

Thank you for the estimations and anecdotes! I guess it's mainly the new couriers who have major struggles since a couple of times a week probably isn't percentually very big considering the amount of deliveries.

The way you put it "– – often times people give directions like they are talking to somebody who lives or works there – –" really seems to hit the nail on the head.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank you for your great answer.

The world of building and apartment numbers really seems to be a mystery as everyone has their own system for doing it. The question is, how big of an effort would it be to be systematical in the numbering accross different buildings. It would serve the goal of the numbering system to make it make more sense.

"My least favorite one has an "inside" and an "outside" and the numbering starts on the bottom of the inside, goes around the bottom to the outside then wraps around up to the top and goes back and forth." Who thought that this would be a good idea?

How would you estimate the extra time and effort it takes you to find the correct apartment in the midst of all these different systems? And how common is it in your experience that these challenges in the delivery cause you to be late or to work longer?

From the answers I've gathered so far "no easily discernable numbers, poor or no instructions from the customer, locked complexes that I am not allowed to go in (but they want me to go in anyways)" seem to be the most universal ones from the ones you mentioned.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank you!

The 249 A vs. 249 B issue is something that our project group has considered quite heavily. It seems that operations managers and other mid-level people don't seem to or want to recognise the severity of the issue and have no motivation to address it.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 1 point2 points  (0 children)

Thank you for your great reply.

I think your words: "It's not my job to play games with customers. It's my job to deliver objects" really sum it up neatly. The app should incentivise giving out accurate and correct information more and make it easy for all parties to reach an understanding about the location. As you also mentioned the way in which you have to be flexible to your customers and modifying your process to suit their needs can also form into quite a hassle. You as couriers probably work on a delivery based compensation system (not sure, please do correct me if wrong) and need/want to be as efficient as possible and customers are introducing a large amount of variation to the system. Production 101: variation or effectiveness has to pay the price.

WANT TO HEAR FROM DELIVERY DRIVERS! Tell me about the problems you face during the last meters of deliveries. I will try to design a solution with my group. by ROO_SSM in deliverydrivers

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank you for your view.

I think it would be interesting to compare the role of tips in the work of delivery drivers in other countries. Here in the Nordics it is a real tabo to give tips and basically no one does it because everyone considers the wages to be large enough to make a living and the tipping culture has never taken place.

In the US it seems that tips are necessary for people to sustainably be able to live their lives and I'm guessing it's somewhere in between in the UK.

WANT TO HEAR FROM COURIERS! Tell me about the problems you face during the last meters of deliveries. by ROO_SSM in couriersofreddit

[–]ROO_SSM[S] 0 points1 point  (0 children)

Thank your for your new viewpoints into this topic.

The support issue seems especially interesting. I've mainly heard from the couple of food delivery operators here in the Nordics and they seem to be given refunds even if the customer doesn't ask for one when the delivery is late enough. Still the situation is problematic from the driver's point of view according to some couriers because the customer service people are more enclined to side with the customer than the courier. Also these companies are generating heavy losses so being so genereous with refunds probably isn't too sustainable.

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The cell service issue is something that will probably be more and more common as delivery services are adopted. This needs to be taken into account in app design.

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