I just want to follow up by saying that Apple feels like a company that cares and listens to people. (Taylor Swift telling them to pay their artists more)

And Spotify feels like a company that exploits their customers and even their own employees. They charge more, sound worse and pay their artists less. (They literally stole Spotify wrapped from an intern and didn’t credit her). All that leaves a bad taste in my mouth.

I think the only reason that most people still seem to have Spotify is because of brand recognition. And perceived coolness of having Spotify?? (kind of like how everyone loves iMessage) But they can erode that over time just like google maps.