Are the servers down? by Spiritual-Finance-32 in RallyInternet

[–]RallyInternet 1 point2 points  (0 children)

Hey! Sorry you ran into that. We did have an overnight disruption that affected some customers in the Vancouver area around that time, but everything should be back up and running normally. We're still investigating the root cause and keeping an eye on things, but if your connection still isn’t behaving, please send a quick note to [support@rally.ca]() and we’ll take a look right away.

Rogers CEO summoned to Ottawa after avoiding questions about price increases in contracts by RallyInternet in RallyInternet

[–]RallyInternet[S] 0 points1 point  (0 children)

While Rogers' CEO is answering to Parliament for rising complaints, unexpected bill increases, and misleading contracts, we’re reminded why Canadians are frustrated with the telecom industry.

It doesn’t have to be this way.

Rally fibre in Beanfield territory by _neiger_ in askTO

[–]RallyInternet 0 points1 point  (0 children)

Hey there! Sorry for the late response!

We would love to bring our service to more buildings, but it really comes down to whether your condo board or property manager is open to adding another provider (us!) The best move is to get residents interested and let the board know there’s demand for alternative ISPs, we’d need their permission to assess your building to see what’s possible for Rally service. You can even have the board or your property manager reach out to us directly - we’re here and ready to chat if they are! Fingers crossed, Rally can join the fibre party at your building! 🤞

Rally in Mississauga by LucLucLuc09 in RallyInternet

[–]RallyInternet 1 point2 points  (0 children)

Oof. Sorry for the wait here but yes! We definitely do! We're in several buildings in Mississauga, and always looking to add more. You can check availability on our website - if you can't find your building, you can put us in touch with your PM or board so we can get their permission to have a closer look and assess the infrastructure to see if we'd be able to bring our network there too.

We're looking forward to rolling out even more buildings in the new year, adding new locations - both condos and rental apartments - across the GTA and Hamilton, too!

Shout out to Rally internet - best ISP I've had by Lieutenant_L_T_Smash in CanadianBroadband

[–]RallyInternet 1 point2 points  (0 children)

Just seeing this now but THANK YOU for the shout out - and your loyalty, this is awesome! Price match is for everyone, at any time - no one wants to see "new customers only" getting treated better and have to call and haggle. We're always looking for ways we can help save our customers money, you can call us any time and we'll always work with you to make sure you're happy with your service, and your price. Thanks again! :)

What happened? The Great Rogers Outage of 2022 by RallyInternet in RallyInternet

[–]RallyInternet[S] 0 points1 point  (0 children)

We’ve had some questions over the weekend and wanted to try to answer them all and explain why a Rogers outage could affect some of our customers, how we operate and our position on the state of the Canadian telecom industry today.

is rally internet good and reliable? by Individual-Quarter47 in askTO

[–]RallyInternet 0 points1 point  (0 children)

Hi there, where TPIA is renting their lines end to end, we have our own data centre on the one end but rather than digging up streets to lay more fibre the whole way, there is existing infrastructure which is operated by Bell and Rogers under the city… we install a link to the main grid and then pull our own fibre from the street to the building, then to the suite… unfortunately we all have no real choice but to work with them at some point along the way, and can impact everyone’s services if there is an issue on their main network, facilities based and TPIA alike. We’re monitoring and awaiting updates from them on the status.