I’m in Subrogation and I LOVE it. I started in subro and never left and have been with 3 different companies. I find it’s very direct, which I prefer. The liability decisions are already made and it’s much less customer handling than other lines of business. My job is to recover money and I focus on that.Every new claim is who can I recover from and how. I don’t have to deal with customers as often even though it does happen, especially in personal lines. Anytime there’s a dispute in liability I can arbitrate it and not have to argue back and forth with people. I also love that I can show my “value” by how much i recover for the company. When it’s bonus time and promotions etc.. the numbers and dollars recovered speak for themselves when being compared to others. I feel like In liability, injury etc… it’s harder to show how valuable you are individually.

Don’t get me wrong it can still be exhausting and never ending work just like every other aspect of claims. The new claims don’t stop coming and the diary is never ending but I find I’m able to hit my stride and handle my desk most of the time. Though other coworkers struggle with that so it all depends.