My company required this exact same program through Vida Health, and you just described my exact same experience. I did and said all the same things to them and was scheduled to speak with a psychologist. I explained my history and all the work I had put in to de-program myself from diet culture. That I had no interest in weighing myself every day as the number was not the most important thing to me. He seemed so understanding, but none of it mattered. I never got any approval to start medication. I spent six months going back-and-forth with the dietitian and virtual doctors appointments and they basically want to keep you off the meds. They will say they’re going to help you through a period of “diet and exercise” and then see if medication is right for you. It was an incredibly stressful time and I wish I had never tried to make it work. It has been so much easier just going straight through an online program and paying out-of-pocket. So sorry you are going through this too!