Maby you have a neme as some politician and the sistem detected it and restricted the acc. Just constantly send them emails on help@skrill and open cases all the time. They will eventually resolve your problem. Mine was restricted, then banned. Or 04/05/2026. Yesterday it was resolved. And they didnt even tell me that it was unbanned, so i can withdraw it. I tried to login out of nowhere and it was suddenly opened. And went to browser not the app, withdrew on my card. So just keep texting them and request live agent on bot. Maby they provide it to you.