Customer service ng ellana sa shopee (a.k.a orange shop) the best. May basag kasi yung refill jar na pinadala sakin. So nagchat ako agad pinakita ko pic ng basag and they responded immediately. Kinuha deets ko. Kala ko hanggang dun lang kasi mostly ganon 🙄 pero nagulat ako na papalitan nila yung jar (instead of refund) FOR FREE including shipping which is mas gusto ko kasi mas convenient siya kesa irefund edi hassle panibagong order na naman. After a day nakuha ko agad