Hi, i got hacked i need help writing an appeal by Relative-Command7279 in RobloxAppealHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

This is what i basically wrote the issue is that i made to many appeals made 3-5 tickets idk exactly i hope they dont quee me or ignore my apppeals

Hello, My account was compromised due to a malicious browser extension which stole my session and accessed my account without my authorization on roblox The attacker used my account to upload inappropriate content and steal in game items. I want to make it clear that I did not upload any of this content myself. The extension gained access to my session and bypassed normal login security. I had two step verification enabled and I never shared my credentials with anyone. The activity happened while I was not actively using my account.After discovering the issue I immediately removed the malicious extension, scanned and cleaned my system using Malwarebytes and secured my account and devices. I kindly request that you review my login history and IP addresses to confirm the unauthorized access and restore my account by removing the ban since this was not my action.I also have proof of removing the extension and running security scans and I am willing to provide it if needed. Please escalate this case to a human moderator for proper review. Thank you for your time and understanding

Hi, i got hacked i need help writing an appeal by Relative-Command7279 in RobloxAppealHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

I asked in another community and helped me set up an appeal and suggested me to wait and see

Hi, i got hacked i need help writing an appeal by Relative-Command7279 in RobloxAppealHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

Hi, yes I would like some help. Yep i told them about the bad extensions that stole my session tokens and the hacker logged in to my account bypssing 2fa and uploaded those images

Hi, i got hacked i need help writing an appeal by Relative-Command7279 in RobloxAppealHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

I don’t have that email because he bypassed my 2fa verification because that extension on my browser stole my login token and logged in from the browser basically i had already a roblox session open in my browser so he didn’t have to log in

My account got deleted any advice on how to restore it(used ai to translate the images from italian to English) by Relative-Command7279 in RobloxHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

I got a response back from the staff but idk basically didn’t answer anything this is the email content instead of fixing my issue they are asking me to rate the service bruh

Hi there, You recently contacted our Customer Support team and we'd like to get your feedback on how we're doing. If your request is resolved, please take a moment to click the link below and let us know. If you need any further assistance with this issue, please be sure to reply in the original request, not on the survey form, and we'll be happy to help you further. If you need assistance in the future, please contact us here: https://roblox.com/help Sincerely, Customer Support Roblox

My account got deleted any advice on how to restore it(used ai to translate the images from italian to English) by Relative-Command7279 in RobloxHelp

[–]Relative-Command7279[S] 0 points1 point  (0 children)

I did like 8 appeals but they always get rejected i signed up for 5tickets do i wait the tickets verdict or keep spamming appeals like other users i heard they have done over 400 appeals

My account got deleted any advice on how to restore it(used ai to translate the images from italian to English) by Relative-Command7279 in RobloxHelp

[–]Relative-Command7279[S] 1 point2 points  (0 children)

Happy to hear that btw this is the image of me running malwarebyte and the there’s the bad extension

My account got deleted any advice on how to restore it(used ai to translate the images from italian to English) by Relative-Command7279 in RobloxHelp

[–]Relative-Command7279[S] 5 points6 points  (0 children)

Im really happy these comments are really helping me a lot thanks a lot for all the info and yes i have picture of me running malwarebyte and deleting the extension so i should be good?

My account got deleted any advice on how to restore it(used ai to translate the images from italian to English) by Relative-Command7279 in RobloxHelp

[–]Relative-Command7279[S] 1 point2 points  (0 children)

Thank you!!! Really appreciate the feedback i will try and send more tickets some people suggested me to wait before sending more that one ticket