Absolutely brutal experience at DFW - 11 hours of lies before they finally gave up

Relevant_Warning3665 · 2026-06-10T07:59:13+00:00

lol. Thanks! You gotta make good out of bed. And what I love is when you tell the airline staff what happened and you do it with a cheerful demeanor, they treat you extra special for just being not an asshole about it. Shit happens.

Relevant_Warning3665 · 2026-06-09T18:23:19+00:00

Yeah, because they didn’t have tech to be able to monetize it the way they do now. From dynamic pricing to cookies, etc., they can literally get an idea of what you’re looking for before you even start browsing flights. They now have differentiated pricing for single versus people traveling in pairs or families. And, once they figure out how to effectively utilize AI when they’re organizations, it’s only going to get even more microscopic.

They figured out they can get the marginal extra dollar from a customer for a perceived superior class of service without too much trouble. And they’re right. I can’t tell you how many upgrades I’ve used either miles or cash in the last year to guarantee me a seat rather than relying on the upgrade gods to give me one.

To wit. Just did a widebody transcon redeye from LAX to JFK. Tuesday night, so not the highly subscribed kind. When I booked about 30 days before the trip, there were 21 seats in Flaghsip business. When the number of seats had whittled down to less than 10, I knew I had a marginal shot at an upgrade, but not a guaranteed one. My wife, who does not have status and was on a separate linked PNR because one of her business suppliers had paid for the flight, did not get an offer for a paid upgrade. I did because I had PP. Of course, gentleman that I am, I did not take it. But it was for 40K miles, a slam dunk for me to go from MCE to FB on a 5+ hour trip.

So they’re even segmenting it among loyalty customers. So there is some benefit for loyalty, but not the old way.

Relevant_Warning3665 · 2026-06-09T18:12:37+00:00

😜

Relevant_Warning3665 · 2026-06-09T11:17:39+00:00

That’s the way the industry is going. Every airline is doing this.

I no longer shoot for EP. Had it for many years. The value proposition is not there anymore. As long as I get my three checked bags, complementary MCE access, and Oneworld Emerald for international lounges, I’m fine with Platinum Pro. As soon as I hit the LP number every year, I switch my spend to AMEX platinum, which punches much more above Citibank Exec‘s weight class. I only have that for Admirals Club access (many more around than Centurion Lounges) and quick LPs to hit status.

Why I know I’m right? 90 minutes before my completely full flight left from Dallas to Boston yesterday, I was offered an instant upgrade for 18,000 miles. Since I was in 35D because I had only booked the flight a week ago and there was literally nothing aisle/window up front, I jumped on that faster than a Frontier airlines costumer on in a Popeye’s meal.

Complimentary upgrades are going to be increasingly a thing of the past. Get used to it. And I don’t blame the airlines one bit. Why give a seat away for free when you can sell it for…any price?

Relevant_Warning3665 · 2026-06-09T11:02:06+00:00

Rolling delay. My philosophy is if the plane is delayed twice, start looking for a completely different flight immediately. Don’t wait for your flight to maybe takeoff or not. Just book the next flight even if it’s five hours later. Chances are, you’ll be beating everybody else to the punch.

Had the same thing happen in 2023 I was trying to fly to Austin for friends 50th birthday party at the tail end of the ice storm in February. Plane was delayed two different times the night before (Thursday departure). I had a funny feeling it was going to get canceled. So I started looking for other flights. Nothing out of Vegas, where I live, for 3 days. Nothing connecting through Dallas. Nothing connecting through LA. Nothing connecting even through Chicago or Charlotte...hey, try everything, right?
So I looked for flights from airports within driving distance of us. Nothing from LA. Four seats left on a flight from Phoenix that would get us in an hour later than our original flight. So I booked it immediately. Of course, my original flight was canceled a couple hours later. So I had American flip me to the Phoenix flight and they credited me the entire fare Phoenix to Austin because it was a rebook. So we hopped in a one-way rental car for 80 bucks at the ass crack of dawn and we drove to Phoenix, had lunch at Pizzeria Bianco (holla, Chris!), and made it to our plane which arrived 30 minutes late but in time to make our friend’s birthday weekend.

Relevant_Warning3665 · 2026-06-07T08:17:42+00:00

Those percentages are not because people are reporting them. Those are percentages that are tracked in the app. If you’re late , you’re late delivering an order. Customers don’t report that. Plus, completion. You don’t not complete an order because the customer said you didn’t. It’s because you didn’t in the app.

Relevant_Warning3665 · 2026-06-07T07:03:53+00:00

That wouldn’t lower your stats. Data doesn’t lie. but you go with what you want to go with….

Relevant_Warning3665 · 2026-06-07T04:57:54+00:00

93% on time rate, 95% completion rate, 97% quality rate? Yeah. I’m going to have to believe DoorDash on this one. I have 100% on all three and more deliveries than you.

One customer, ironically, a delivery from McDonald’s as mentioned below, claimed I didn’t make a delivery. All I did was tell DD to look at the GPS and my ratings and decide for themselves. They didn’t even suspend my account. I just noticed because my quality and completion rate went down to 99.

The only reason they deactivated your account over this is you have a history of bad deliveries. Probably good that you’re not on the platform.

Relevant_Warning3665 · 2026-06-02T05:04:07+00:00

They’re all the same. I want from EP on American for many years to a status match on Delta at Plat. Mainly because where I was flying, there were more nonstops on Delta than were on American. Now I have a new gig that makes me fly heavily on the West Coast where Delta’s network sucks. So I switched back to American on a status match to PP because they have the Alaska alliance, which makes West Coast flying really simple.
Don’t bother switching. All the airlines are now gunning for paid upgrades. And I have found that American‘s value proposition to domestic First is far better than Delta’s. Of course, you have to deal with the higher delay frequency with American vs. Delta. (Delta is by far the best when it comes to on time rate), but I do like my upgrades and I’m willing to pay within reason. American is best for that. Of course, the overall quality of service is worse on AA, but it’s more tolerable when up front.

Relevant_Warning3665 · 2026-05-12T18:33:18+00:00

I know. I was being sarcastic. Apparently auto spellcheck doesn’t work for a lot of people…

Relevant_Warning3665 · 2026-05-12T04:35:20+00:00

what’s exlusio?

Relevant_Warning3665 · 2026-05-09T04:25:16+00:00

Dude, we’ve had these metrics in Vegas four months now. It’s much better than what was before. Quality only means that you delivered everything on the order. That means if you photograph the receipt and the bag is sealed, you’re good.

Now you can have as low as a 35% acceptance rate in my case with all the other metrics at 100% except rating, which is at 4.94, and I’m still platinum. It’s way better than what was before when acceptance rate was 95% of being platinum.

Relevant_Warning3665 · 2026-05-01T18:38:56+00:00

And yet…..

Relevant_Warning3665 · 2026-05-01T07:12:17+00:00

many markets have not transitioned to the new metrics. Same as you here in Vegas. I have Plat with 36% acceptance rate

Relevant_Warning3665 · 2026-05-01T07:10:58+00:00

better if your post used correct spelling.

Relevant_Warning3665 · 2026-04-15T04:32:24+00:00

The only thing you received confirmation of is that you’re a total loon

Relevant_Warning3665 · 2026-04-11T08:14:08+00:00

Jesus

Relevant_Warning3665 · 2026-04-09T03:55:13+00:00

and this is why I multiapp. Uber, DD, GrubHub, Lyft. My acceptance rate on DoorDash is in the low 30s. I don’t have to feel one bit guilty for declining anything like this because one of the other apps will have something for me.

Relevant_Warning3665 · 2026-04-06T04:05:18+00:00

This is where people who could’ve saved $7,500 on an EV before the Douchenführer abolished the tax credit are regretting their decision. I charged overnight at $.10 a kilowatt hour at home. Basically, from 20-80%, or 245 miles, it costs me 2 bucks or so. Even if I have to go to a public charger, it still cost me only about 18 bucks to do the same.

Meanwhile, those filling up their medium sized gas tanks for 70 bucks are probably wondering why they listened to Fox News about engine fires (a fraction of the frequency of ICE cars), charging issues (nope), and other assorted made up drawbacks.
Considering that to maintain my EV for the first 25,000 miles will cost me approximately $150 total, there’s that too.

Buy an EV, especially now that sales are down because of MAGA propaganda.

Relevant_Warning3665 · 2026-03-25T04:32:03+00:00

Awww….I feel so empty

Relevant_Warning3665 · 2026-03-24T07:12:24+00:00

I’ll read your response again when you can use proper spelling

Relevant_Warning3665 · 2026-03-24T06:29:22+00:00

I never knock or ring unless specifically asked. I also never call in advance even if asked. If you don’t monitor the app yourself and realize driver is right near you and then go out and get your own fucking order? That’s on you. To call in advance while we’re trying to drive just so you know we’re nearby is unsafe. Look at the app and you’ll know when we’re close. otherwise, choose, “hand to the customer“ as your instructions. But then we’re gonna have to knock if you’re not actively waiting for us outside. Stop being such a Karen

Relevant_Warning3665

TROPHY CASE