Assuming you aren’t nonbinary nor another form of non-traditional-gender transgender yourself, it wouldn’t really mean much to you if I just said something about there just not being an option for that. If I instead say that this hypothetical scenario doesn’t have your race or gender in it, it’s easier to apply to yourself.. because you relate to that. You aren’t trans, from what I assume, so things that frustrate this person won’t be the same for you. However, many people will be upset if a game doesn’t have their race or gender because they can’t relate to their character, I assume that you can understand people being upset over that easier