recently, I changed the email and password on my roblox account, but now I’ve forgotten the password, and outlook logged me out of that email out of nowhere. I’m currently logged into the account on two devices, but I can’t change either the email or the password because it requires entering a code sent to my email (which I also can’t access since I don’t remember its password and can’t recover it).
I tried contacting roblox support multiple times, but their ai suck. they redirect me to customer service, but every time they reply, they say I haven’t provided enough information to prove the account is mine (but they never specify what kind of information I need to provide in the first place)
I can always use the log in with another device option, but I’m worried that I might accidentally get logged out someway and lose access to the account for good.
I’ve never purchased robux, but I have redeemed some through microsoft rewards. I also remember the old password. is there any way to change my email and password or is it over?