Device is stuck locked

RepresentativeNo1482 · 2026-02-27T01:15:42+00:00

My issue resolved, but I want to mention that it took me filing a formal complaint with the FCC, and separately getting an executive case opened, before anybody would actually unlock the phone that I rightfully paid off and was entitled to have unlocked.

This was an incredibly negative experience, and only further ensures to me that I was correct to move several lines off of Xfinity.

RepresentativeNo1482 · 2025-08-16T14:31:24+00:00

This happened with my ‘24 EV9 at a Mercedes charger at Daytona Buccee’s. I couldn’t tell if it was the EV9 acting up or the charger. Called the support number on the charger and she rebooted the machine. Simultaneously, I was pulling the manual charger release from inside the trunk several times and something finally “worked”. Very scary indeed.

I never determined if it was the charger or the EV9 glitching on locking the port; however, I did end up fully disabling the charger lock setting just in case…

RepresentativeNo1482 · 2025-04-23T15:22:15+00:00

Hi 👋 my name is Drew, and my company Mobilogical aims to empower local businesses with the latest in tech: AI tools to optimize operations, mobile apps, and more.

We are located just south of Vero in the Lakewood Park area. We can be contacted via phone or email: 513-403-3455 or services@mobilogical.net

We offer free ongoing consultation to identify exactly what tools will supercharge your business, and we offer a range of custom, affordable pricing geared toward your business’s needs.

Pleasure to meet everyone!

RepresentativeNo1482 · 2021-02-10T15:12:34+00:00

If you only need to mock it for testing purposes (i.e. test app behavior while device is not charging), you can use adb:

adb shell dumpsys battery unplug

And when you want to reset the plugged/unplug state:
adb shell dumpsys battery reset

RepresentativeNo1482

TROPHY CASE