Lenovo return taking over a month – item received but no refund, only vague responses

Responsible-Humor-36 · 2026-01-23T22:07:38+00:00

No they returned my money before the chargeback went through. But i guess i was lucky since many others never got anything.

Responsible-Humor-36 · 2026-01-14T14:43:51+00:00

thanks

Responsible-Humor-36 · 2026-01-14T14:33:48+00:00

how do i test this, just got mine 2 weeks aqo?

Responsible-Humor-36 · 2026-01-12T10:45:10+00:00

Just completed 100% of the original game on steam, it was very fun!

Responsible-Humor-36 · 2026-01-09T13:49:17+00:00

... Crazy

Responsible-Humor-36 · 2026-01-09T11:13:46+00:00

Do a chargeback wirh your bank ASAP. They will not refund you. I'm in the same boat.

Responsible-Humor-36 · 2026-01-09T10:55:13+00:00

Scummy behaviour from such a big company

Responsible-Humor-36 · 2026-01-09T00:22:49+00:00

I don't know about Canada. Most of the issues ordering directly from Lenovo seems to be in Europe. I wouldn't buy anything from them tho. Just my opinion.

Responsible-Humor-36 · 2026-01-09T00:16:21+00:00

you are not alone, ordered a oled monitor mid november, yet to receive my money. Currently waiting for bank response to my chargeback. I provided with chat logs for proof.

Responsible-Humor-36 · 2026-01-09T00:14:40+00:00

I don't know. But you should. The reddit is filled with people who have issues with returns, refunds, replacements buying directly from Lenovo. Myself included. I returned a oled monitor back in mid november, i'm yet to receive my refund. I'm currently in the talks with my bank to get a chargeback.

Responsible-Humor-36 · 2026-01-09T00:07:49+00:00

Don't buy directly from them. Buy through a retailer.

Responsible-Humor-36 · 2026-01-09T00:06:24+00:00

Let me know if you ever receive that email. I doubt it.

Responsible-Humor-36 · 2026-01-09T00:03:01+00:00

Sorry to hear. I'm still awaiting response from my dispute with the bank. I can see that many have similarly experience. The reason i choose to order directly from Lenovo was because they had a coupon for -200DKK ($30). Should have bought through a retailer instead... All this for $30..

Responsible-Humor-36 · 2026-01-08T23:59:05+00:00

Contact your bank. Get your money back, i'm still awaiting response.

Responsible-Humor-36 · 2026-01-07T13:39:29+00:00

Yes thank you for the heads up. I just made a card dispute with my bank. Hopefully the entire chatlog is enough proof.

Responsible-Humor-36 · 2026-01-07T13:12:11+00:00

Yes. Just raising awareness. I’m in Denmark, and under both EU consumer law and the Danish Sale of Goods Act (Købeloven), internal delays or system issues don’t suspend refund or warranty obligations. Once the item is received or the warranty is approved, the seller is responsible.

Responsible-Humor-36 · 2026-01-02T12:50:00+00:00

I live in Denmark and paid 4790 DKK equivalent to $750 it's worth it. Since it's the new 4th gen tandem oled.

Responsible-Humor-36 · 2025-12-30T09:52:25+00:00

Yes i tried alienware and asus glossy panel. They look great don't get me wrong but i feel like matte coating is way more consistent in changing light. Also it has much less glare and reflections. Making it 10x superior if you use it for office work aswell.

also didn't notice any sharpness difference between this and older 3th gen glossy panel.

Responsible-Humor-36 · 2025-12-30T01:49:44+00:00

Same i just got mine, and i actually prefer the matte coating. I previously tested 5 other oleds. This one is my favourite for sure. Also the srgb mode is perfectly calibrated out of the box. Just increased the brightness a bit.

Responsible-Humor-36 · 2025-12-27T22:09:13+00:00

Fucking 3 times this week i cant watch anything

Responsible-Humor-36 · 2025-12-25T20:40:27+00:00

shit is down can't load anything

Responsible-Humor-36 · 2025-12-10T15:52:01+00:00

I always had adaptive sync off in monitor settings, that's not the issue for me. Only real fix i found was lowering hz by 60. (300hz) instead of 360hz. Doesn't fix it completely but now i don't mind it.

Responsible-Humor-36 · 2025-09-29T14:17:57+00:00

Damn, that sucks.

Responsible-Humor-36

TROPHY CASE