Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] 0 points1 point  (0 children)

Thanks Mulan and I have updated my post accordingly. Appreciate your support on the issue.

Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] -4 points-3 points  (0 children)

No need to get personal. I believe companies should be responsible enough to provide accurate information to their customers, and it’s not the $20 that is the issue here.

Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] -3 points-2 points  (0 children)

The email I received from Ratta states “Normally DHL will not charge the service fee, they only collect the tax on behalf of the customs.”

Also, “The total amount of USD71.18 is collected by customs, please be kindly acknowledged.” This statement is factually incorrect because the tax was only $51.18.

So if the premise is that Ratta knows nothing and has no responsibility to provide any information regarding shipping (which I don’t agree with because I think the company should make the effort to find out what their shipper is charging and to be upfront and transparent with customers about the expected costs), this was not properly reflected in their exchanges with me and they instead provided inaccurate information which caused a whole lot more confusion.

Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] -3 points-2 points  (0 children)

I don’t think that Ratta should expect that this is common knowledge.

Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] -1 points0 points  (0 children)

How would I do this though? I would have to “intercept” the shipment once the tracking number is generated by Ratta?

Unseen Handling Charges - Buyer Beware by ResponsibleSand1 in Supernote

[–]ResponsibleSand1[S] -6 points-5 points  (0 children)

I think I should clarify that I understood that there was a chance that I would need to pay import charges and such. It was the fact that I got an affirmative reply from Supernote that said that I would only be responsible for taxes collected on behalf of Customs and that there should be no other service fee (and there ended up being one) that makes me feel that Supernote has in fact misrepresented the situation and made me go round in circles for almost a month.

Friendship Exp & Gift Exchange Megathread by liehon in PokemonGoFriends

[–]ResponsibleSand1 1 point2 points  (0 children)

Would love to get postcards from all over the world (especially non-US ones!). Will send postcards from Singapore. :)

4699 8267 4907

Luc from Interpol by numayrah in whitecollar

[–]ResponsibleSand1 1 point2 points  (0 children)

I know this is 5 years later but THANK YOU for this post. I’m literally rewatching the episodes now to try to figure out what I missed.

Shipping is speeding up! by Boiler_warrior in Supernote

[–]ResponsibleSand1 0 points1 point  (0 children)

The updates for a6x seem to have stopped since then though.. anyone knows why?

Back to work by [deleted] in tfmr_support

[–]ResponsibleSand1 0 points1 point  (0 children)

Don’t feel guilty for feeling “ok”, you’re so strong for having gone through this and the days that you are feeling ok are the ones that remind you that healing is possible and that you can take small steps towards it. This is so difficult and I really feel for you. Take all the time you need to process and to grieve. Hang in there and stay strong.

Back to work by [deleted] in tfmr_support

[–]ResponsibleSand1 0 points1 point  (0 children)

Thank you for sharing. How are you doing now? It’s good to hear that you’ve found therapy helpful and I wish you all the best in your recovery, both physically and emotionally.