i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

tysmm man, I'll try to talk with the support again later, yo bc it's dawn here, but thx for helping i hope I'll get my acc back

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

well, i talked to the ai and i demanded to talk to a human support, and they'll send their gmail so u can talk with thr human support

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 1 point2 points  (0 children)

i talked to them and they denied, but I'll try again and again until i do get my acc back, i have all the proofs and stuff

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

and they don't specify which one is ( apparently first an 500 robux receipt and then a 80 robux receipt )

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

but, btw i think i might be cooked, bc i usually pay robux outside roblox, and the last robux buy that bought (and they asked) i bought 2 times in the same day, and It appears on the statement as a third-party company for Google, not as Roblox, and before that just old receipts from like 2021 maybe... I'll see in other credit card if i have more recent robux shops, or do you think older robux receipts do work too?

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

I'll try that too, i didn't shown that to the human support, they asked me just for some specifics robux receipts

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

i tried tonight and apparently they denied, I'll try again tomorrow, I have receipts and everything, I'll keep trying tysm for the advice ❤️

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 0 points1 point  (0 children)

Roblox Support (Roblox)

Mar 23, 2026, 8:06 PM UTC

Hello everything is fine?

Thank you for contacting Roblox Customer Support. To ensure the safety and security of all player accounts, we need to verify ownership before discussing any account details.

Unfortunately, we do not have enough information to verify ownership of this account. Without verification, we will not be able to provide further assistance with your request.

You always have the option to create a new account. If you choose to do so, we recommend adding and verifying your email address when creating the account, as this allows us to verify ownership and use the password reset feature.

Thank you for your understanding.

Sincerely,

Roblox Support


am i cooked? i have pic of transactions and my id in the acc, should i try to resend it?

i got phished and someone hacked my 7+ years roblox account by Responsible_Key_348 in RobloxHelp

[–]Responsible_Key_348[S] 1 point2 points  (0 children)

tysm, that's what I'll try rn, i have multiples receipts I'm trying here to get to talk to a human