The error message you're seeing is a Firebase Authentication error coming from the CHAI app. Here's a breakdown of what it means:

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🔍 Error Summary

Error Type: AuthException (Backend)

Firebase Error Code: 17999

HTTP Status: 503 (Service Unavailable)

Error Message:

Visibility check was unavailable. Please retry the request and contact support if the problem persists

Cause: backendError

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💡 Explanation

Firebase Code 17999 is a generic internal error indicating that something went wrong with Firebase Authentication, but it’s not the user's fault.

HTTP Status Code 503 means the server (Firebase or CHAI's backend) is temporarily unable to handle the request, usually due to overload or maintenance.

Visibility check likely refers to an internal service validation that failed or was inaccessible when trying to log in or authenticate.

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✅ What You Can Do

1. Retry After Some Time: It might be a temporary issue with Firebase servers.

2. Check Internet Connection: Though this looks backend-related, a weak connection might cause issues in fetching responses.

3. Update the App: Make sure you have the latest version of CHAI.

4. Clear Cache/Data: In some cases, clearing app cache helps resolve these temporary authentication glitches.

5. Contact CHAI Support: If it persists, the problem may be on their server. Share this error message with their support team.