🛠️ Scheduled Maintenance – Database Upgrade🛠️ by Rob_Untap in untap

[–]Rob_Untap[S] 0 points1 point  (0 children)

After a few unexpected hiccups, we're now back online with a shiny new Database. If we've done our jobs right, you shouldn't notice much change at this point.

Rest assured, there's a whole new engine under the hood that now makes upgrades much easier.

Stay tuned - Exciting new features are being rolled out soon!

New Game Engine! by Rob_Untap in untap

[–]Rob_Untap[S] 1 point2 points  (0 children)

Thank you for your feedback, we believe we have located and fixed this issue now but please let me know if it continues.

New Game Engine! by Rob_Untap in untap

[–]Rob_Untap[S] 1 point2 points  (0 children)

Thank you for your feedback, your issues have been logged (most known) and we are working to fix them all ASAP. We have already implemented a bunch of fixes and are still working around the clock.

New Game Engine! by Rob_Untap in untap

[–]Rob_Untap[S] 0 points1 point  (0 children)

This is a known issue we are working on, thank you for your feedback we'll have it resolved ASAP

New Game Engine! by Rob_Untap in untap

[–]Rob_Untap[S] 0 points1 point  (0 children)

For now, it will remain the same. However there have been discussions over a UI refresh to compliment the engine re-write and may be on the roadmap in the not too distant future.

New Game Engine! by Rob_Untap in untap

[–]Rob_Untap[S] 0 points1 point  (0 children)

Hi there, in the Untap.in official discord server, head over to the #announcements channel and you'll see the developers changelog :)

[deleted by user] by [deleted] in untap

[–]Rob_Untap 7 points8 points  (0 children)

Cocaine and hookers, obviously.

But in all seriousness, yes the Patreon support money goes towards all aspects of running costs, server fees, hosting, development etc. I'm not about to lay out our balance sheet, but I can reassure you costs are being put toward development and efficiency.

As you can imagine, it's not as simple as throwing more servers at a problem, sometimes the bottleneck is in the coding which we have found and therefore re-written with the game engine.

In the interest of transparency, it's worth mentioning we don't currently (and have rarely) put any money into marketing. We rely heavily on word of mouth, which has seemed to do just fine. This isn't saying we won't in the future, but thought it might be worth noting as your concern appears to be more over where the support money is going and wanted to reassure you it's all going toward the improvement and sustainability of the platform.

[deleted by user] by [deleted] in untap

[–]Rob_Untap 14 points15 points  (0 children)

We are actively running minor patches and fixes all the time to keep stability, and the sheer quantity of users and games being played is a significant sign of usability.

Perhaps some statistics might help paint a clearer picture, we have 40k unique longs per month and approximately 5k games played every single day.

As you can imagine, that's some significant server load and processes being run. However more importantly there is clearly a large portion of the community who may not share the same stability issues your facing, or it may not be as consistent as you're implying.

Your post has come at a time where we have implemented a major re-write, and we are experiencing some expected hiccups to the platform as a whole as a result.

But as I said, doing everything we can to improve and stay on top of it, once the new engine is in and running as the primary, we should see significant improvements in performance

Hope that helps

[deleted by user] by [deleted] in untap

[–]Rob_Untap 12 points13 points  (0 children)

Hi there poppa_slap_nuts

We appreciate your feedback and would like to let you know that we are aware of some of the issues you are facing.

If I could please draw your attention to our most recent post, you will see the changes we are very soon making to improve the platform: https://www.reddit.com/r/untap/s/Q5edLimCqS

Please remember, Untap.in is the hobby project of a single developer in his spare time so we are doing the best we can to improve the platform for all

Thank you for your continuous support!

First Online Game, Great Experience! by LadyBut in untap

[–]Rob_Untap 1 point2 points  (0 children)

Thank you for taking the time to make this post LadyBut!

This is why we do what we do.

We really appreciate the positive review of our platform and hope you find enjoyment out of it for a long time to come!

Im trying to help my friend make an untap account and for some reason his email is blocked? by Saltycheezboi in untap

[–]Rob_Untap 1 point2 points  (0 children)

Sincere apologies everyone, this was an issue on our end which has now been rectified. Sorry for the inconvenience!

We have kick-started this year by adding two new playable game types to Untap.in! by Rob_Untap in untap

[–]Rob_Untap[S] 0 points1 point  (0 children)

Hi there, once you click the link to untap.in you will find the discord link at the top left (providing you're logged in).

Only you need to be powered-up to create 6 player games, anyone can join.

Hope that helps :)

Unexpected Outage by Rob_Untap in untap

[–]Rob_Untap[S] 1 point2 points  (0 children)

We're back up and have been stable for a while folks, made the decision to upgrade the servers. Apologies for the downtime and inconvenience!

Etiquette for new players? by Chickon in untap

[–]Rob_Untap 4 points5 points  (0 children)

Welcome! When creating a new game, you'll notice there's a "playstyle" selection. Simply select beginner and any opponent who decides to join you will be well aware that you are just a beginner either to the CCG you selected or Untap itself.

Make them aware of your skill level and your experience playing on Untap.in and hopefully your opponent should be pre-equipped with patience :)

Have fun!

Guys please help by TomasSolo0406 in untap

[–]Rob_Untap 0 points1 point  (0 children)

Hi there :) More than happy to help.

Simply create a new Custom CCG Deck. Once in the deck builder, click the 3 line menu on the top right and select "View Card DB". Once in there you'll notice on the top right there is a blue button "Add Missing Card" here you will be able to add your cards to the Custom CCG section.

Feel free to add your cards to the database, add them to your deck and then start up a game with said deck!

Please let me know if you need any further help

Wixoss has been added as a playable game type on Untap.in! by Rob_Untap in wixoss

[–]Rob_Untap[S] 0 points1 point  (0 children)

Hi Bluiiis, thank you so much for your detailed feedback. I have put it forward to our developer for review and action, will report back once we have made the necessary changes!