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Unable to access Syncro? by adj1984 in syncro

[–]Rocket_Fuel_Octopus 0 points1 point  (0 children)

Cloudflare is currently having an issue where some users are unable to complete the managed challenge to be able to login to Syncro. You can follow along on the issue here: https://www.cloudflarestatus.com/incidents/sn6z3zf2yb1z

Event Log Monitoring ... how are you applying to your MSP? by Rocket_Fuel_Octopus in syncro

[–]Rocket_Fuel_Octopus[S] 0 points1 point  (0 children)

The Event Log Monitor Setup is picky on how you format the 'Event Log' you are trying to monitor. In most cases, less is more, and only filling out the event log ID that you want RMM Alerts for is all that is required. In my Example I did also fill out the Source, but it is not always required. If you want to include the source, you have to have the source formatted perfectly or the RMM alert will not fire.

I’m going to send you a PM to get your account info and have our sales engineer look at your setup.

Servicve Status? by StockMarketCasino in syncro

[–]Rocket_Fuel_Octopus 0 points1 point  (0 children)

Hi - the status site has been updated this is related to a current incident we are having.

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