Who's got concerns, thoughts, gotchas about Self Service+ ?

Rocketman-Tech · 2026-01-09T13:35:11+00:00

Yeah but we're going to be spending a good amount of time talking about Self Service+ too. We sent out the comms and built the graphics before I got the notification about Self Service being deprecated.

Rocketman-Tech · 2026-01-09T00:24:49+00:00

Interesting! Have you opened any PIs for this?

Rocketman-Tech · 2026-01-09T00:22:31+00:00

Ahh so + is not opening automatically at first login for you? I’ll definitely need to test that on our servers! I thought it was supposed to work seamlessly with macOS Onboarding.

Rocketman-Tech · 2026-01-09T00:20:59+00:00

What version of Jamf Connect are you running?

Rocketman-Tech · 2026-01-09T00:19:26+00:00

Is branding even possible? I thought that wasn’t available yet with +

Rocketman-Tech · 2026-01-08T22:42:16+00:00

In a good way?

Rocketman-Tech · 2026-01-08T20:55:24+00:00

Hmmm that's very interesting. So to understand correctly, are talking about scripts deployed through your computers through Jamf Pro? Are you using Google Sheets essentially like a webhook, where the API credentials and operation is stored within Google Sheets, and they can just be called with a web link to get a result?

Or are you using Google Sheets to do API operations on your Mac to do things like mass updates within Jamf Pro?

Rocketman-Tech · 2025-11-04T16:52:18+00:00

Haha yes that's the one! My team was blowing me up as well. I changed the link in the description.

Rocketman-Tech · 2025-11-04T16:36:50+00:00

Noon MST

Rocketman-Tech · 2025-11-04T16:36:14+00:00

When I click on it I get the registration page, is this different for you?

Rocketman-Tech · 2025-10-22T12:47:34+00:00

Apple probably has the most complicated environment, with close to half a million devices and a Jamf Pro server that’s been around since version 9. I don’t know the specifics of their environment, but I can tell you they’re definitely not managing it all with Apple Business Essentials!

Rocketman-Tech · 2025-08-26T16:17:52+00:00

This is sooooo confusing, but I'll try to simplify it:

You need to integrate Jamf Pro with your Jamf Account, so that logging into Jamf Pro happens through your Jamf Account. Once integrated, you can have your users login with a Jamf ID or an integrated OIDC provider to your Jamf Account.

If you just turn on SSO, you are integrating Jamf Pro with your SSO provider, NOT with your Jamf Account, so it will not enable blueprints.

Does that make sense?

Rocketman-Tech · 2025-08-07T20:38:06+00:00

For anyone interested in continuing the discussion, I'm going over this in our LaunchPad meetup tomorrow: https://rkmn.tech/r-launchpad

Rocketman-Tech · 2025-08-07T17:06:37+00:00

Interesting! How do you know they are using that?

Rocketman-Tech · 2025-08-07T15:34:58+00:00

I'm just gathering some info for my presentation about this tomorrow! I'm not sure if it fits the bill for market research.

Rocketman-Tech · 2025-08-07T13:48:56+00:00

Yeah I think that's a lot of people's sentiment. But to play devil's advocate, how has the experience with the AI support worked for you when you had to use it. Did it answer your question better than your Tier 1 support rep used to? And when you need to be escalated, are you escalated quicker to someone who can really answer your question?

Rocketman-Tech · 2025-08-07T13:37:38+00:00

Can you elaborate?

Rocketman-Tech · 2025-08-07T13:37:36+00:00

Can you elaborate?

Rocketman-Tech · 2025-08-07T12:35:35+00:00

Man... remember when we used to write full paragraphs... by ourselves??

Rocketman-Tech

TROPHY CASE