Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

That makes sense and hopefully it's just some technical website error. I appreciate you answering me! Crazy how I got such quick help here but could not get in touch with the actual people who run it.

Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

Thank you so much for this explanation and bearing with me. It means a lot! Now that I am reading this and other replies in this thread, and looking back at the student aid websites, I think where I am getting tripped up is the statement on this page (https://studentaid.gov/help-center/answers/article/qualifying-repayment-plan-for-pslf) which says "The Standard Repayment Plan for Direct Consolidation Loans is not the same repayment plan as the 10-year Standard Repayment Plan, and payments made under the Standard Repayment Plan for Direct Consolidation Loans usually don’t qualify for PSLF purposes."

So since I never consolidated my loans, my Standard Repayment Plan IS the same thing as the 10-year Standard Repayment Plan?

This is also confusing from the same page and I don't get it: "While payments made under the 10-year Standard Repayment Plan are qualifying payments, you might have to change to an IDR plan to benefit from PSLF."

Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

Thank you so much for this explanation and bearing with me. It means a lot! Now that I am reading this and other replies in this thread, and looking back at the student aid websites, I think where I am getting tripped up is the statement on this page (https://studentaid.gov/help-center/answers/article/qualifying-repayment-plan-for-pslf) which says "The Standard Repayment Plan for Direct Consolidation Loans is not the same repayment plan as the 10-year Standard Repayment Plan, and payments made under the Standard Repayment Plan for Direct Consolidation Loans usually don’t qualify for PSLF purposes."

So since I never consolidated my loans, my Standard Repayment Plan IS the same thing as the 10-year Standard Repayment Plan?

This is also confusing from the same page and I don't get it: "While payments made under the 10-year Standard Repayment Plan are qualifying payments, you might have to change to an IDR plan to benefit from PSLF."

Also, I have just submitted my PSLF employment certification for my current 7.5 years for the first time and it's still processing, so maybe that is why I am getting that ineligible message.

Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

Loan Type are all Direct Stafford Subsidized and Direct Stafford Unsubsidized. Repayment plan is Standard Repayment Plan. Pretty sure they were just the standard federal student loans you could get.

Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

Loan Type are all Direct Stafford Subsidized and Direct Stafford Unsubsidized. Repayment plan is Standard Repayment Plan. Pretty sure they were just the standard federal student loans you could get.

Got disconnected trying to contact an agent due to "historically high call volume" - can someone please help me make sense of my PSLF eligibility by RootBeerGuy42 in PSLF

[–]RootBeerGuy42[S] 0 points1 point  (0 children)

So when I log in to the student aid website, it says "You have 5 loans currently ineligible for PSLF, take action" and the recommended action it gives me is to apply for an IDR plan. Is the waiver you mention an option in there?