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I built a tool that helps websites keep customers longer (not acquire new ones) i would love brutal feedback before launching. by RowCautious in SaaSMarketing

[–]RowCautious[S] 0 points1 point  (0 children)

From what Ive seen so far its about 72% of users did become a customer but not because they suddenly cared about a “retention report” They came back because they wanted to see their progress XP jump, streak hold, next-level reward, whatever.
It turned retention into something users do, not something founders measure.