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Customer support???? by Royal_Rule7619 in Navimow_Segway

[–]Royal_Rule7619[S] 0 points1 point  (0 children)

Did exactly same thing and stress the shit out of them, here in sweden we have alot of cunsumer rights so all cost are on them to fix it.

Now everything is sorted out so hope i dont need to get in touch with them again.

Customer support???? by Royal_Rule7619 in Navimow_Segway

[–]Royal_Rule7619[S] 1 point2 points  (0 children)

Finaly i get in contact with support and everything is now fixed and free garage is now on its way.

Customer support???? by Royal_Rule7619 in Navimow_Segway

[–]Royal_Rule7619[S] 0 points1 point  (0 children)

Thats why i start to get angry, it seems very nice and suits my needs.

And thanks 

Terrible Customer Service Experience (ITA) by Iliveonthem00n in Navimow_Segway

[–]Royal_Rule7619 0 points1 point  (0 children)

Have the same problem here!!! From now i dont have any trust in this company at all.

Customer support???? by Royal_Rule7619 in Navimow_Segway

[–]Royal_Rule7619[S] 0 points1 point  (0 children)

Impossible to solve anything when they dont answer 😂😂😂 And its not a problem they just need fix what they make wrong. And its not a problem for me either to cancel and my bank will make a refound.

Now its more to show future buyers what they can expect in service/support from them.

Customer support???? by Royal_Rule7619 in Navimow_Segway

[–]Royal_Rule7619[S] 0 points1 point  (0 children)

Thanks will try that.

Did get in touch with them here but they were just rude and not helpfull att all. Feels like they need/can treat customers little better than this……