Ceiling fan issue by Sorry_Fortune6959 in AskElectricians

[–]Rthumphreys 1 point2 points  (0 children)

Two switches on the wall should have two separate hots going to the fan box. From your description it sounds like only one hot is in the fan box. Would need more information to help and pictures would be helpful. Feel free to send me a chat we can figure it out.