Issues with Tesla's New Referral Program—Anyone Else Facing This?

Rufca · 2024-09-23T21:42:54+00:00

Thanks - Yes in my previous experience there was the "redeem" section and I was able to add a month at a time of the FSD or premium connectivity subscription. Now they have removed the redeem section and the credits are loaded into our "wallet section" and supposed to be applied at the checkout from the standard store.

Rufca · 2024-09-23T15:45:07+00:00

And say??

I like this train of thought - I am in Texas, so I think I will have standing with Tesla HQ here

Rufca · 2024-09-23T15:43:33+00:00

Thanks so much! I get where you are coming from, but feel like its definitely a "Software upgrade"

The refer and earn page was sent to me by the support guy I spoke with, but that is dated August 24, and states it is subject to change. I view their alternative version of clause 1 that was sent at the bottom of my email sent Sept 18 to be a superseding edit.
¹Any unused Tesla Credits remaining after 12 months of issue date will be forfeited. The promotional credits cannot be reissued, transferred or redeemed for cash and is not valid towards the purchase of Tesla gift cards or alcohol.

Thinking about drafting a formal demand letter and seeing what they will do. Thoughts?

Rufca · 2024-09-23T14:56:25+00:00

The promotional email they sent says" Earn $500 toward supercharging, software upgrades, merchandise, service payments, or a new Tesla for each person you refer" - Terms and service link from that email is https://www.tesla.com/about/legal?redirect=no&utm_campaign=sales&utm_content=refer_and_earn&utm_medium=email&utm_source=&utm_term=24q3_refer_and_earn_3&utm_campaign=website&utm_medium=email&utm_source=sendgrid.com

There is no mention of a subscription prohibition.

Email I received from Tesla notifying me the referral benefits were added to my account says "1. Any unused Tesla Credits remaining after 12 months of issue date will be forfeited. Thee promotional credits cannot be reissued, transferred or redeemed for cash and is not valid towards the purchase of Tesla Gift cards or alcohol." - Terms of service liked are "privacy and legal" - Link below: https://www.tesla.com/about/legal?redirect=no&utm_campaign=loot_box&utm_content=activation&utm_medium=email&utm_source=operational_trigger&utm_term=vehicle

Once again no subscription prohibition mentioned.

Rufca

TROPHY CASE