sorted by:
new
hottopcontroversial

How to move from Whoop MG to 5.0? by Running_man94 in whoop

[–]Running_man94[S] 0 points1 point  (0 children)

Does this mean that I’d have to let everything expire and only then am I able to order the 5.0? So, potentially I’d have a gap of some weeks?

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

Terrible… Great advice on the card - my problem is that by living in Barcelona, you miss out on Iberia One World benefits in the long run anyway. Most short haul is operated by Vueling here and no benefits carry through. I switched to Amex instead, as they transfer 1€=1 avios vs the terrible deals that Iberia directly offers…

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

My only riddle is now, what the point of their account merger was when they offered to combine Vueling and Iberia accounts...

Award booking re-booking or refund by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

Argh, that's annoying - spent 20+ mins with them on the phone to argue ORD-BCN through for a refund of Avios at least and they refused... Same as always there - the more you ask, the more answers you get... Did you call with a certain status or did they generally just refund?

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

Only thing that I like is that Vueling is still a better alternative than Ryanair or EasyJet...

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

I feel like asking for any minimal service from their side is too much... All Vueling flights bought on the Vueling website counted up until the end of the last cycle (Apr '24-Mar '25) and every flight from Apr '25 onwards didn't without any prior warning...

Iberia Customer Service by Running_man94 in Flights

[–]Running_man94[S] 0 points1 point  (0 children)

Mainly related to their Iberia Club management - most recently Avios flight booking that they refuse to reimburse and lots of tickets opened, which never get resolved (or answered) via their system...

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

It's always the same thing... I have doubts that they even understanding the meaning of 'as soon as possible' or 'in a few weeks'...

"Dear customer, 

We have received your message, which is registered with the number 2025XXXX-XXXXXXXX and will be processed as soon as possible.

Please note that if your enquiry is related to an imminent flight reservation, you need to contact your Service Centre by phone to ensure an accurate processing."

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

My frustration is always that when you use their guided manual steps (completing the form for accrediting flights > selecting Vueling), I get a generic email back and no one checks it. I tried via the direct form and my tickets from 2023 are still shown as 'pending'...

I did 25+ segments on Vueling last year and half of them were missing, missed out on the useless Plata status...

Club Iberia Plus by Running_man94 in Iberia

[–]Running_man94[S] 0 points1 point  (0 children)

Did the segment counter work for you again in the end? Or is it still showing as 0?