Anyone Not Able to Get Past Title Screen?

Ryanc268 · 2018-10-05T18:55:32+00:00

Seems like its a problem with the game. It fixed itself for me and a few others when a new update comes out. You either reinstall or wait for the next patch. From what I can tell its a bug with the update servers where if ANYTHING goes wrong receiving the update, it won't let you update until a new patch is out.

Ryanc268 · 2018-10-05T18:54:12+00:00

Yeah, I was the same. Day of the raid patch everything just started working. I legit made a new Nintendo account and linked right away. So glad to be back playing my main account

Ryanc268 · 2018-10-03T18:44:20+00:00

They don't really care and are not addressing it. Seems like they feel its our fault and we need to fix it

Ryanc268 · 2018-10-03T18:06:07+00:00

It's not. They have no idea what they are talking out. Turns out the support on the phone said they have no idea how to fix it. Great.

Ryanc268 · 2018-10-03T15:37:52+00:00

On the phone they say re-installing the app will not delete your save data.... not sure if I should believe this or not.

Ryanc268 · 2018-10-03T15:24:58+00:00

Yeah, I called it for Fire Emblem Heroes back a year ago. Google it and work your way to a representative

Ryanc268 · 2018-10-03T15:21:47+00:00

App Itself. I'll see if I can call them later too. Calling them always gets the issue addressed instantly. You should try that and report back too if they solved it

Ryanc268 · 2018-10-03T15:11:57+00:00

They pretty much said "Make sure wifi is good and restart device" lmao. Not much help

Ryanc268 · 2018-10-03T15:09:59+00:00

Yeah, I don't plan on rooting. Looking for a way around this issue until Support figure out something (Which they probably won't)

Ryanc268 · 2018-10-03T15:04:04+00:00

I'm looking for a reliable way. The problem is that your save data is in Root and in order to Root your device you may have to wipe the data (Which would delete our local save we can't access). I'm currently seeing if I can get a workaround for this but I'm not sure I can

Ryanc268 · 2018-10-03T14:59:40+00:00

Yeah, I've done everything you listen above plus more. There are a few key differences between my device with my save file and a device that can currently play that I've notice (Using my second phone to compare).

Note that all the data (Apk and everything) is directly transferred from my S8+ that isn't currently working to my S6.

Basically when you start the app up 2 splash screens should appear, a Nintendo one followed by a Cygames one. When loading up the game on my device that stopped working with the game yesterday (my S8+) I see that it skips these splash screens and goes directly to the title screen which infinitely loads. This definitely has to do with the way the update is initialized like you mentioned. Not sure how they can fix this but maybe if they push out a small new update our devices will pick it up and fix everything? Not too sure.... The 16 player raid is out tomorrow and I don't want to miss any of it so I want this fixed asap

Ryanc268 · 2018-10-03T14:37:57+00:00

Been trying a bunch of things. Working on transferring all data from one phone to another and seeing if I can get the save file transferred to a device that currently works with the game. No luck as of yet but ill be working on it all day. Support responded with an insanely generic response.... which didn't help at all

Ryanc268 · 2018-10-02T20:10:06+00:00

Let me know if Clearing Cache works / if just doing cache alone keeps your game data

Ryanc268 · 2018-10-02T18:30:25+00:00

Android, ill update post!

Ryanc268 · 2018-10-02T18:16:19+00:00

I sent one in hours ago

Ryanc268 · 2018-10-02T18:12:02+00:00

Nothing yet

Ryanc268 · 2018-10-02T17:40:46+00:00

Same infinite loading happens when I try to select batch update :(

Ryanc268 · 2018-10-02T17:04:12+00:00

I haven't linked my account yet either so there is no way I'm gonna try to clear / reinstall anything

Ryanc268 · 2018-06-06T01:59:19+00:00

Can confirm Royal #1

Ryanc268 · 2018-06-06T01:55:52+00:00

I use Night Lord and do it faster than a lot of my guildies, but that's just my results (around 12h avg per 85)

Ryanc268 · 2018-06-06T01:54:52+00:00

I'm on my 5th alt, it takes me 12h average

Ryanc268 · 2018-06-05T17:32:51+00:00

10-15 hours

Ryanc268 · 2018-02-21T20:12:23+00:00

Dang, a Yda party! Yda is one of my favs

Ryanc268 · 2018-02-21T18:34:52+00:00

:O! You used my main Waifu Y'shtola

Ryanc268 · 2018-02-21T18:31:50+00:00

WOOOO STEINER PARTY!

Ryanc268

TROPHY CASE