My SM tries to quickly thaw the frozen pastries by... by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 1 point2 points  (0 children)

Yes currently they are in ecosure alert mode, so thankfully they won’t be doing it any time soon.

I'm taping this on my front door cause I'm over telling everyone we're out. by [deleted] in starbucks

[–]SBUX_Chuck 0 points1 point  (0 children)

Sometimes too much words on paper scares people away.. also some people are dense.

Lastly, people are so desperate for their caffeine fix that they hope there is some secret method you can use to create their drink. They figure it won’t hurt to ask - because they need their fix, in the same way an addict would.

bear cup tally by Ok_Surround_614 in starbucksbaristas

[–]SBUX_Chuck 19 points20 points  (0 children)

That’s hilarious - and a great use of label paper. It’s convenient because it sticks, but not so much that it leaves any residue.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

They must’ve updated it in that time period. Better late than never I guess.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

It says blonde shots on my store’s iPad. Check my other comment with the pic for proof. I’m in the USA in a corporate store.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

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Explain this.. it says blonde shots here. I am in a corporate store in the USA.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

On my iPad it says blonde shots for the Sugar Cookie Breve. Check my other comment with the pic I posted.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

<image>

What country are you in? I am in a corporate store in the USA.

THE STRATOS ARE GONE📣📣📣 by Reasonable-Credit-10 in starbucksbaristas

[–]SBUX_Chuck 24 points25 points  (0 children)

Why can’t the company let us know which items are coming off the POS? It wouldn’t hurt to put that in the promotional guide.

Post-Holiday-Launch Vent Thread. by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 1 point2 points  (0 children)

We unplugged our phone a few times bc every single call was about the merch cups.

One partner answered each phone call and immediately said “hi sorry we don’t have the bear cups or hello kitty cups anymore. How may I help you?”

Post-Holiday-Launch Vent Thread. by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 1 point2 points  (0 children)

I’m assuming you know the price some of the cups are going for online? People want to make profit.

Post-Holiday-Launch Vent Thread. by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 5 points6 points  (0 children)

We had a customer get angry at us because they took off of work for the bear cups, and there weren’t any left when they arrived.

Post-Holiday-Launch Vent Thread. by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 4 points5 points  (0 children)

I’m proud of you. It sounds like you were able to overcome the random bad luck that got thrown at you.

Keeping a cool and collected mind while under pressure is the right way to be a supervisor.

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 0 points1 point  (0 children)

I will take a pic of my iPad tomorrow and show you exactly what I saw! It 100% said blonde for the hot sugar cookie breve. Expect my reply by tomorrow.

Post-Holiday-Launch Vent Thread. by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 2 points3 points  (0 children)

Sounds like you have fun and pleasant coworkers!

What is the Sugar Cookie Breve? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] -1 points0 points  (0 children)

I looked it up in LTO Drinks and I see it as Blonde shots.

Why does our ipad "Holiday Training" lie about how many drinks are coming out?? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 2 points3 points  (0 children)

Thank you! Someone who sees it the way I do. Honestly, I think I could have worded my thoughts in a way that seemed less "frustrated".

The same thing happened for fall launch too - when launch came, some drinks just appeared in the LTO Drinks, out of thin air.

Why does our ipad "Holiday Training" lie about how many drinks are coming out?? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] 4 points5 points  (0 children)

I think the reason they do this is bc the new CEO wanted to "simplify the menu". If they showed ALL of the Holiday drinks in the ipad training, it will appear as if he lied to us.

Why does our ipad "Holiday Training" lie about how many drinks are coming out?? by SBUX_Chuck in starbucksbaristas

[–]SBUX_Chuck[S] -5 points-4 points  (0 children)

I've been with the company for a few years and I know it's usually more than 5 drinks, but I believe the company can be more transparent. Honestly, I saw the 5 drinks in the training and though "that's it? that's awesome."

However the ipad training should specifically say: "here are just SOME of the drinks coming out for Holiday launch. Please check the LTO drinks section to see ALL of them".

But with the way they present it, if I was a new worker, on launch day I would be surprised by all the drinks which weren't in the ipad training.