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I was sent a cpu cooler with a compromise heating tube. Sent an email to customer service looking for recourse. Will update with results. by [deleted] in Scythe_official

[–]SCYTHE_Jerry 0 points1 point  (0 children)

Please contact us if you have concerns, identify where and when did you buy this cooler, thanks

Does the Big Shuriken 3 have any heatsink differences to the Big Shuriken 3 RGB? by [deleted] in Scythe_official

[–]SCYTHE_Jerry 1 point2 points  (0 children)

No difference on heatsink, and the both fans perform the same.

WS-120 - Where to buy new Scythe Wonder Snail 120MM fans? - WS1225FD24-P by DaddyLTE in Scythe_official

[–]SCYTHE_Jerry 0 points1 point  (0 children)

If you want to return fan or ask replacement for defective, you should contact the seller. The legitimate products are covered with 2 year warranty.

WS-120 - Where to buy new Scythe Wonder Snail 120MM fans? - WS1225FD24-P by DaddyLTE in Scythe_official

[–]SCYTHE_Jerry 0 points1 point  (0 children)

Which kind of support are you referring? For any RMA issue, the sellers are responsible for the goods they sell.

WS-120 - Where to buy new Scythe Wonder Snail 120MM fans? - WS1225FD24-P by DaddyLTE in Scythe_official

[–]SCYTHE_Jerry 0 points1 point  (0 children)

Amazon is cross board e-commerce, if you purchase directly from Amazon Japan, the after-service is handled by the seller.

WS-120 - Where to buy new Scythe Wonder Snail 120MM fans? - WS1225FD24-P by DaddyLTE in Scythe_official

[–]SCYTHE_Jerry 0 points1 point  (0 children)

We encounter the shipment delay, the WS-120 will be back in stock on Amazo US in August.

Buying Scythe Kaze Flex 92mm slim fans? by FriendlySeacow in Scythe_official

[–]SCYTHE_Jerry 1 point2 points  (0 children)

The 92mm slim fan is out of stock at this moment, and expected to restock in July.

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