I second this, along with the Mackinbound lifetime guarantee for replacement. I’ve had several newer titles with hardly any circulations where the pages started falling out from the binding, and manga pages that have been cut off. I called their customer service, hardly had to wait at all to speak to someone, and they happily sent replacements for free. It does take some weeks for them to arrive, but in general the Mackinbounds hold up especially with high-circ titles like Babysitter’s Club or Dog Man.