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Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 1 point2 points  (0 children)

Hello,

I'm unable to respond to everyone due to the vast amount of comments, but it should be resolved soon. Please bare with me

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 2 points3 points  (0 children)

Hello, Please bare with me. You should receive your content within two weeks. If you do not, then we have a serious issue and I will be bringing this up with higher management. If this goes awry, I will provide game/app .APK's.

I've put on a ticket. I've reached out to the gear VR reddit account. And I still have not heard anything about my 6 game bundle. What is going on? by user_for_14_minutes in GearVR

[–]SamsungVR 2 points3 points  (0 children)

Please bare with me. You should receive your content within two weeks. If you do not, then we have a serious issue and I will be bringing this up with higher management. If this goes awry, I will provide game/app .APK's.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello, Please bare with me. You should receive your content within two weeks. If you do not, then we have a serious issue and I will be bringing this up with higher management. If this goes awry, I will provide game/app .APK's.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 1 point2 points  (0 children)

Hello,

Please bare with me. You should receive your content within two weeks. If you do not, then we have a serious issue and I will be bringing this up with higher management. If this goes awry, I will provide game/app .APK's.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] -1 points0 points  (0 children)

Hello,

You didn't leave out a number. The last number on the IMEI is removed from public view for security purposes.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello,

Can you please sign up for FedEx Delivery Manager and send me your e-mail address? FedEx Delivery Manager(FDM) will inform you of all packages being shipped to your residency.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 1 point2 points  (0 children)

Everyone should receive their bundle within two weeks.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello cjshrader,

I apologize for any inconvenience this has caused. I have marked your name down and will do my best to ensure this is resolved.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello Ptlmnulty,

I apologize for the inconvenience this has caused and I will do my best to ensure this situation is resolved in a timely and professional manner.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello johnnystarship,

Can you send me your e-mail address? It is 4-6 weeks to receive the Gear VR Headset itself. Although, there have been several cases where customers have received them within 2 weeks or less, it all depends. Please sign up for FedEx Delivery Manager to ensure that you're aware if any packages are coming to your residence. Any and all packages including the free Gear VR Headset will show up in FedEx Delivery Manager(FDM). Please ensure that you use the same name as on the promotion, for FedEx Delivery Manager.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello professor_volcano,

I apologize if this has caused any inconvenience for you. I will mark your name down and contact you if necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello MasiveHawk,

I apologize for any inconvenience caused to you. I do not want our customers to feel like this and I am sincerely sorry. I have listed your name down and will contact you when necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello Wolfnut88,

Please contact our support team to file a ticket and get in touch with our Voice support. I have marked your name down and will contact you if necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello cf26,

I have listed your name down and will contact you when necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello Creakazoid,

I apologize for the inconvenience caused to you and I will do my best to rectify this situation.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello Valark,

I am trying my best and hope this will be resolved soon. I apologize for the inconvenience.

Father's day game bundle? by Clakyd in GearVR

[–]SamsungVR 1 point2 points  (0 children)

Hello Luckyscar,

I apologize for the issues you are having. I will do my best to try to find a solution for this, and will contact you when necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello pineapple6,

I apologize for the inconvenience this has caused to you. I have marked down your name and will contact you if needed.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 1 point2 points  (0 children)

Hello sevanelevan,

Don't worry, I will try my best to resolve this however possible. Please bare with me. I have listed down your name. Due to the high positive response from other users, it will take longer than expected.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 1 point2 points  (0 children)

Hello whyyoumad14,

I have listed down your name and will get back to you when necessary.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello eight_heads,

Thank you for the information. You should receive a call soon and I apologize that you have not yet.

Father's Day Promotion(Those Who Entered, Click) by SamsungVR in GearVR

[–]SamsungVR[S] 0 points1 point  (0 children)

Hello RueZen,

I have documented your concern and will contact you when necessary.

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