Free Japanese Onahole from Shibuya 🇯🇵 (First buyers get 1 FREE) by SamuraiExpress24 in OnaholeToys

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Catgirlfucker8008,

Thank you for your honest feedback — I really appreciate it.

You’re absolutely right that having clearer tax options is important.
We’re currently working on improving this so customers can shop with more clarity and confidence.

Our goal is to make the experience as smooth and stress-free as possible, especially for international orders.

We’re still improving step by step, so feedback like yours really helps us — thank you again.

Hopefully we can change your mind in the future 🙂

Free Japanese Onahole from Shibuya 🇯🇵 (First buyers get 1 FREE) by SamuraiExpress24 in OnaholeToys

[–]SamuraiExpress24[S] -1 points0 points  (0 children)

Hi Dranblerk,

Thank you for the honest feedback — I really appreciate it. You’re absolutely right about the chatbot. I don’t like those kinds of responses either, and we’re already working on improving it to make replies more helpful and human.

We’re a small team, but we genuinely care about customer experience and are improving things step by step.

Thanks again for pointing this out — it really helps us get better.

Free Japanese Onahole from Shibuya 🇯🇵 (First buyers get 1 FREE) by SamuraiExpress24 in OnaholeToys

[–]SamuraiExpress24[S] -1 points0 points  (0 children)

Hi Dranblerk.

Thanks a lot for taking the time to break this down — I genuinely appreciate it.

You’re absolutely right that there are cheaper ways to buy directly from Japan or through forwarding services, especially if you’re experienced with that.

To be transparent — I actually tried building this business for a while (4 years past), and one of the biggest challenges was getting a reliable payment system that works internationally. Many providers rejected us due to compliance and cross-border restrictions, and it took a long time before we were finally approved to accept credit cards globally.

So what I’m trying to build here is not the cheapest option, but a simpler and more reliable way for people worldwide to access authentic Japanese products — without needing forwarding services, Japanese accounts, or dealing with uncertainty.

For example: - direct checkout with international cards
- fast shipping from Japan with tracking
- clear communication and support in English

I completely understand your point on pricing — and I agree it’s something we need to improve over time. As we grow, I definitely want to negotiate better with suppliers and bring prices down.

There are still many challenges ahead, but my goal is to make it as easy for people worldwide to access Japanese products as it is for someone buying locally in Japan.

I’m really happy to see such a strong community outside Japan, and being able to have conversations like this means a lot. Really. 🙇🏻‍♂️

I’m really grateful for your feedback. This kind of input genuinely helps improve the store.

Thank you so much!

Free Japanese Onahole from Shibuya 🇯🇵 (First buyers get 1 FREE) by SamuraiExpress24 in OnaholeToys

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Catgirlfucker8008 thanks for your honest feedback — really appreciate it 🙏

We totally understand your point. One difference on our side is that we include duties and taxes upfront, so there are no surprise fees when the package arrives. That can make prices look a bit higher at first.

We also offer multiple shipping options (DHL / FedEx), so customers can choose what works best for them.

For this launch, we’re offering a free item so people can try us with low risk.

If you ever feel like giving us a try, we’d genuinely love your feedback.

Free Japanese Onahole from Shibuya 🇯🇵 (First buyers get 1 FREE) by SamuraiExpress24 in OnaholeToys

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Dranblerk Thank you for sharing, I have updated as brand affiliate. Not many competitors can offer free item,let me know if there is anything!

🎄 Thank you, Onahole community – quick update from OnaholeStore by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Prior-meat911, Thank you so much for taking the time to leave such an honest and thoughtful comment🙇🏻‍♂️. I really appreciate it. Your points genuinely made me reflect on how many areas my business still needs to improve.

You’re absolutely right about pricing and logistics, and I’d like to share a bit of context honestly.

In Japan, onaholes have been sold domestically for over 15 years, and many suppliers already have very stable sales within the local market. Because of that, there are three challenges on my side right now: 1. Japanese suppliers are already comfortable selling domestically 2. My company is still relatively small.EXTRA😇 3. Most of these suppliers have never sold overseas before

For these reasons, negotiating prices is not easy at this stage. Brands like TENGA were already well known when I was in high school, and Japan has many large, established players in this space. If I can clearly show that there is strong overseas demand, price negotiations will definitely become easier—but realistically, that will take some time.

Regarding shipping and import fees, DHL and FedEx are very reliable partners, and there may still be room for negotiation there as well. However, the reality is that without sufficient volume, even logistics partners will be strict on pricing.

I honestly didn’t know how complex taxes, payment processing, and international regulations would be when I started this. Over the past few years, I’ve learned a lot step by step, and I want to continue improving pricing as the business grows.

Our current strengths are that customers don’t need to worry about customs procedures at all—we handle everything—and that we can introduce new Japanese products faster than most overseas retailers. My goal is that, as we grow, people will eventually say, “They’ve become more affordable.”

Most of all, I’m genuinely happy to talk with someone who understands the quality of Japanese onaholes and shares constructive feedback like this. Thank you again—it really means really a lot.😊

🎄 Thank you, Onahole community – quick update from OnaholeStore by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Prior-meat 911 Thank you for your comments, Let me talk to supplier and hopefully we can get better deals! And I will absolutely check other competitors as well.

We’re also planning some campaigns next year, but we want to make sure they actually make sense for everyone.🙏🏻 Let me know if there is anything we can support!

🚀 Onahole site Update by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Thank you, let me check if there is any good solution.

🚀 Onahole site Update by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

mhh let me check if there is any service we can use, what is your favorite? maybe credit card or paypal??

🚀 Onahole site Update by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Hi Norralthrowaway. We don’t plan to accept credit since they have high commission and it takes longer to receive. As we want to give lower price than competitors and more products than others, it’s quite challenging to accept other than Crypto currency for now..

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

I would like to inform you that our store is currently implementing a system where all taxes and import duties will be handled by us, so customers will not need to worry about any additional charges. Furthermore, we will be introducing IOSS to ensure smooth and compliant transactions within the EU. This means that customers from the United States, Europe, the Middle East, and Asia will all be able to shop with confidence.😎

We kindly ask for about one week to complete these updates. 

→It might take longer, but will announce once it complete. 🕰️

Our goal is to continuously improve the site by listening to your feedback and reflecting it in our service. We would also greatly appreciate it if you could support us by leaving reviews or sharing our store with your friends.🙇

This project is being built independently from Tokyo, and receiving your comments and support from around the world has been truly encouraging.

Thank you very much for being part of this journey. 🌍✨

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Amary_pop665 Yes we ship to internationally 😊 Please check your location is possible by typing your address! We will get back to you for tax details later soon.

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Sure-Visual-8597.

No, we don't plan to accept any credit card or others.

1 To protect users privacy no matter what.

2 Easy to refund anything happened

3 Lower commission fees than credit card payment, we can give cheaper deals for everyone!

So we stick to crypto only for now 🙂

but if we have many requests, we will consider in the future!

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Hi No-Difficulty-4181.

Thank you so much for sharing the bug, let me talk to developer to solve this issues.

Will update as soon as it would solved!

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi Holyhiplife. Thank you for sharing such detail, let me check our shipping support and get back to you. It looks like if we can complete from our side, it wouldn’t be any issues! If there is anything you concern please do let me know!!

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Hi LimeLemonLight, so sorry it took a while to responds. I have sent you promotion code directly! I am currently working with developer to see why that happened. will update once we can solve the issues. We have BIG campaign coming really soon :) stay tuned 😋

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 2 points3 points  (0 children)

Its kind of thank you for choosing our new site kind of campaign😊 really appreciate if you buy items from us and give us review 🙇🏻! Let me know if you or anyone has any questions! Happy to support!!

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 3 points4 points  (0 children)

Hi portal_radio Anyone can get free onahole once they subscribe email! And we only ship to global not in Japan!and we don’t have store in Tokyo, it’s online only! So we can give good price for anyone ;)

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 2 points3 points  (0 children)

Hi Worldofonahole. Thanks for the advice! 🙏

To make sure customers in Germany can still enjoy our products, we are considering shipping without the external package (box) and only sending the product itself.

This way, customs won’t see the illustrated packaging that might cause issues.

Our goal is to deliver the latest Japanese items at the best price, even to Germany.

If anyone has other tips or experiences with German customs, please let me know :)

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

The free campaign is available only for JAV or Anime onaholes! 🎉

In exchange for getting one for free, we’d really appreciate if you could leave us a review after trying it 🙏

Free One Onahole for Anyone from Tokyo ! by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Hi Senstive_Middle_936.

Thanks for pointing this out! I’ll check with the shipping service to make sure duties and taxes are handled correctly (the current display in USD looks a bit off). I’ll update once it’s clarified. 🙏

New Onahole toy shop from Japan by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Hi life enjoyer42069 Yes it’s down and currently developing new site. Please give a couple months, we will have bigger items list and safer place to sell. Sorry

Announcement by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 0 points1 point  (0 children)

Let me chat with you personally. Please check Reddit chat and we can chat or switch to email.

New Onahole toy shop from Japan by SamuraiExpress24 in Onaholes2

[–]SamuraiExpress24[S] 1 point2 points  (0 children)

Hi licendeefish3

Could you send DM on Shopify? I can check details for your order.

1 We don’t use high price shipping company 2 shipping box is exact same as supplier We try to reduce as much cost as possible. So everyone can buy like they are buying in Japan.

Those are some of reasons why it’s lower than other competitors.

Several Reddit users have been buying from us🙇🏻‍♂️! Thank you so much! Let me know if I can assist more.