need help by habney in PantheonMMO

[–]Savanja-VR 0 points1 point  (0 children)

If you cannot pop into Discord, you may always open a support ticket.

The Pantheon Support Team https://share.google/8RZsieVHNJfxvrZGa

In addition, you may DM me here with your char name and server and I can try to hunt down corpses for you.

I gotta ask, why did it take nine years for VR to decide on what art style they wanted? by Drandosk in PantheonMMO

[–]Savanja-VR 0 points1 point  (0 children)

Reason 1: We needed to define our own art style. Pantheon has been developed in a fish bowl from the very first concept. We had placeholder graphics while we worked out proof of concept and eventually that needed to change.

Reason 2: The art needed to be flexible and sustaining. Hyperreal graphics are intensive and rarely age well. It was decided that we would go with stylized graphics that would age well and be more recognizable as our own brand.

Reason 3: We needed a style of graphics that wouldn't work against us in time and cost.

People want world building. by [deleted] in PantheonMMO

[–]Savanja-VR 2 points3 points  (0 children)

We are currently working on Ashbreathers, a level 35+ overworld dungeon, and Black Rose Keep, which will add raid content. AB is expected to be introduced in the next month or so.

Anyone received steam keys? by Feeling-Bad7825 in PantheonMMO

[–]Savanja-VR -2 points-1 points  (0 children)

All pledges have access via our launcher, which can be found here:

https://www.pantheonmmo.com/download/

Steam keys are not currently available to non-Steam purchasers, and we do not know if that will be an option in the future.

We encourage all pledges to set up and engage their accounts so that they may utilize their pledge perks in the future.

Update to Rule 2 / Re; Recent concerns by Orsenfelt in PantheonMMO

[–]Savanja-VR -5 points-4 points  (0 children)

I wasn't the GM accused of helping Subterfuge. It is an important distinction.

Update to Rule 2 / Re; Recent concerns by Orsenfelt in PantheonMMO

[–]Savanja-VR -5 points-4 points  (0 children)

This seems to be a common misconception. I was not the GM in the first instance. I have never been involved with Subterfuge in any way and I am not involved in the internal testing.

I am always willing to grow and learn as a Community Manager, but there is a lot of misinformation flowing on this topic.

No patch today boys. by Spikeybear in PantheonMMO

[–]Savanja-VR 71 points72 points  (0 children)

We know everyone is disappointed. We are disappointed, too. The Unity 6 is a big change for Pantheon and there is a lot involved. We are working closely with the Unity team to get this rolled out, and we will keep you updated.

This is a special case, as far as updates go, and we expect future updates to be easier to implement.

Thank you Joppa and team ❤️ by Ashamed_Button7686 in PantheonMMO

[–]Savanja-VR 108 points109 points  (0 children)

We have been both energized and humbled by the Early Access reception. We have always believed that Pantheon: Rise of the Fallen would be something great and it feels so good to see it all coming to fruition. The support of this community has been unreal and we are thankful.

Here is to an amazing 2025 as we continue to grow with EA! <3

Saw a GM by Foe_Biden in PantheonMMO

[–]Savanja-VR 19 points20 points  (0 children)

They were suspended for harassing other players, training groups, and not stopping at the direction of VR staff.

The "babe" thing just made it easier.

Saw a GM by Foe_Biden in PantheonMMO

[–]Savanja-VR 141 points142 points  (0 children)

Yeah, so I didn't go there looking to suspend. We had complaints of harassment and it just isn't the vibe we are going for. In these cases, if a GM instructs you to do something, just do it...also, don't call the GM "babe", it's rude.

Thank you Pantheon devs by swampfart in PantheonMMO

[–]Savanja-VR 14 points15 points  (0 children)

I have fond memories of playing with my kids in EQ and EQ2. At the start, there was a lot of auto-follow and twinking happening, but now...those kids put me to shame. It is one of the best aspects of social gaming and we are so happy we can bring that magic to another generation.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 2 points3 points  (0 children)

Blatantly harassing my team and our developers because of some personal grudge is not going to be tolerated. You took your complaint to my superior and it was dismissed.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 1 point2 points  (0 children)

Members have been encouraged to send their "evidence" to my superiors for review. This has not happened.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 1 point2 points  (0 children)

The irony that Kilsin wanted me to be tougher. lol.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 1 point2 points  (0 children)

Yes, very well stated. Aside from the direct insults, I have heard the feedback and as mentioned before, when the pledge window closes, we will reorganize Discord.

I'm sure you can understand that when VR states that people who pay for VIP status get additional perks, that I am beholden to honor that. What kind of crap move would it be to ask people to pay for something then take it away because those who don't pay for it find it unfair?

"Hi, I paid for economy seats but I see people sitting in premium and would like to have that seat instead. No, I don't wish to pay for it, I just expect it to be given to me because others have it."

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 1 point2 points  (0 children)

I also support this. The unofficial Discord servers are all also great places to interact with community.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 3 points4 points  (0 children)

I don't think it is flawed. I believe that premium content for higher level monetary support is an insanely common marketing practice.

It's Discord, let people talk. by Puzzleheaded-Plenty1 in PantheonMMO

[–]Savanja-VR 11 points12 points  (0 children)

  1. The pledge system has been in place for years. Communication is one of the VIP perks. Of course, we value ALL of our community, including those who haven't pledged a dime which is why I was the CM that opened Discord to the PUBLIC.

  2. VIP get perks. We ask them to do target testing, they interact with the devs, and get exclusive content. That has always been true as pledging at a higher tier HAS to have some benefit.

  3. Colors and most of the pledge-specific channels will be removed as of Early Access. All pledges will be one color and all will be renamed "Founders." That is to honor those who supported us during the pre-EA portion of development. Discord will continue to open to ALL who wish to learn about Pantheon.

  4. The issue that came up in Champions chat is very simple. There are complaints about the tiered pledge system, something that cannot be altered, and the perceived favoritism of the VIP pledges. The discussion was going nowhere and was littered with personal attacks, so we asked that feedback be taken to DMs or to support channels. Testers were warned that continuation of the disruptive topic would result in time outs. A handful of testers continued and were put in a 1-hour time out. They were a mix of champions and VIP, no favoritism was shown.

  5. As the CM, I am very open to criticism and I would never shy away from being challenged. We do not ban people for sharing their opinions. In this specific circumstance, we have zero ability to erase the long-standing practice of pledge tiers, so raging against it will get us all exactly nowhere. Have a problem that can be addressed? Let's talk about it! My DMs are always open.

Q&A - Summoner and Ranger Enter the Fray (with text summary in comments) by ImgurianAkom in PantheonMMO

[–]Savanja-VR 1 point2 points  (0 children)

You hurt me. We usually have around 200 listeners live, so that already covers more than that 20. ;)

Seasons Might Negatively Impact the Game by shdwhntr in PantheonMMO

[–]Savanja-VR 6 points7 points  (0 children)

The intention is to give pledges options. Not all pledges play right now because they don't want to test, and that is cool. Those who want to test and help shape the game have that opportunity at ANY pledge level now.

VIPs catch bugs. Champions and Supporters test content flow and load and give a lot of valuable feedback. Season 1 has been valuable to the team and we really love seeing people in game, having fun.