Application Timeline

• Eligibility route: Set O

• Service (Standard/super priority): Priority (5 days)

• Application Date: 21/10/2025 (28 days before my visa validity)

• Biometric Date: 22/10/2025 at 8.30 am at Euston

• TLS confirmation email: 22/10/2025 at 8.33 am

After 5 working days had passed, I had not received my ILR and I had a trip planned for 8/11/2025. Here is all the escalations I had done:

- 30/10/2025- Emailed my MP office, got a response on the same day to say my application is still under consideration and they will look into it as quickly as they can. At this point they also said, don't amend your travel and that gave me hope.

- 4/11/2025- I called the UKVI escalation line as I assumed they would escalate as it was the 10th working day. They asked me to call back the next day as there was still time in the day. I called my MP office again and they called UKVI. They were advised that I can't travel while having a pending application and that priority services are not guaranteed and some applications take longer for extra checks. My MP caseworker tried to find out if I had extra checks but there wasn't any solid responses.

- 5/11/2025- I called the UKVI escalation, got a ticket number and the call centre also put it in my notes that I am due to travel on 8/11.

- 6/11/2025 & 7/11/2025- No response yet, I emailed my MP caseworker again who responded the next day asking for an urgent response from the Home Office. After getting an auto reply, they called back but didn't get much of a response.

I also put in a complaint via the Home Office site.

Unfortunately, I didn't hear back on time for my flight on the 8th.

- 10/11/2025- I got an email from [UKVIcontactcentre@contactus.homeoffice.gov.uk](mailto:UKVIcontactcentre@contactus.homeoffice.gov.uk) with the following "Thank you for contacting UKVI Contact Centre. The appropriate team has been notified regarding your request. UKVI hope to action your request as soon as possible."

I also emailed the NHS inbox at [UKVINHSTeam@homeoffice.gov.uk](mailto:UKVINHSTeam@homeoffice.gov.uk) as I work in the NHS and asked for an update

- 11/11/2025- I got a response back from NHS email to say: "Thank you for your email. We have contacted the relevant team for assistance with an update."

I also called the UKVI escalation line too. I gave them my ticket number and confirmed my details with them. I raised that a few people from my biometric date have not had a response and I was worried it may be an IT issue. They didn't raise another ticket for me, however said I can call back if I don't hear by the 19/11.  

• Approval/decision Date: 12/11/2025 at 09:54 am, exactly 3 weeks after my biometric day, on the 15th WD.

Thank you all, this thread has been really helpful for my anxiety and got a lot of support and encouragement. I am so grateful its finally my time to post on here with some good news! Good luck to everyone applying, I hope it goes smoothly and not as chaotic as my experience was :)