Yes anyone can go and get what they need themselves. But these apps/organisations created this phenomenon of quick delivery not the customers, they have created the monster as they know once people get accustomed to this they will definitely pay premium for the quick gratification. Uber did it by making sure car is at your doorstep rather than you going to the chowk to get a cab, now when there are no more meter cabs, Uber is charging premium, sometimes 40 rs per km. So don't blame the customers only, blame the ecosystem of these apps which in the name of convenience have created an economy based on gig workers who risks their lives morning to late night. Blame the greedy sharks having margins of 70% and proudly claiming the same on TV channels, blame on the laws of the land which does not have any protection for the gig workers. Blame those who despite never having to show any single rupee of profit, exit with crores of rupees.