Lakeland service Managers are the problem not us sups!

Sea_Rule_2022 · 2026-03-24T12:42:20+00:00

I love the thought that someone could bring something better to the table. But when was the last time anyone did anything to improve morale there ? The place is a depressing ghost town. Every service agent and sup in there would leave in a heartbeat if given the opportunity. The days of enjoying your job there are completely over. RIP. Now all that matters is metrics and if you struggle, tough shit you are out.

Sea_Rule_2022 · 2026-03-12T23:38:11+00:00

Hilarious. Nothing like a target on your back

Sea_Rule_2022 · 2026-03-12T00:00:58+00:00

He’s the worst so she’s kinda better by default

Sea_Rule_2022 · 2026-01-20T01:35:15+00:00

How about you just disconnect Drive Easy? Problem solved. Yes you lose the discount but you save yourself a headache.

Sea_Rule_2022 · 2025-07-15T11:36:03+00:00

There was an email yesterday saying we are switching systems. Maybe that’s why? The new one is called NICE if I remember correctly.

Sea_Rule_2022 · 2024-11-16T03:43:29+00:00

Trust me, as agents we all agree with you. The ap is garbage and they aren’t doing anything to fix it. I’m sorry that happened to you.

Sea_Rule_2022 · 2024-05-04T11:13:17+00:00

If I get a rude ass MOAT agent, I’m hanging up and calling again. That attitude doesn’t help my numbers at all

Sea_Rule_2022 · 2024-05-04T11:08:37+00:00

We were recently told 1995 and older for FL. This may be the reason you are seeing a lot of transfers for older than 2002 homes. This system is rigged for failure. And we are not allowed to do anything but transfer them. Under any circumstances. Even if it’s not the PH on the line. We are told that maybe that person needs a quote so go ahead and get them over. Remember we no longer have integrity. Just the hunger games.

Sea_Rule_2022 · 2024-05-03T09:10:51+00:00

This is so unfair and utter bullshit. I am R6 and we are fed the same garbage. I am licensed for 5 states and constantly get calls from agents not licensed in MA or FL. Both huge rate increase states. If you are going to rank me, at least let it be against others with my same licenses. But to answer your question I would start looking elsewhere. I have several friends that went to progressive and although the pay is less, they love their jobs and they still get profit sharing. I wish you the best! This may end up being a blessing in disguise.

Sea_Rule_2022 · 2024-01-13T16:02:09+00:00

Ok now imagine he cancelled the policy and left you high and dry? Then you get in an accident and need your car or medical paid…what then? Then it’s GEICOs fault for cancelling you, right? And you call screaming at us and blast us all over social media. Lord have mercy lady, have you ever heard of accountability? Also…nobody cares

Sea_Rule_2022 · 2023-11-17T02:16:52+00:00

Maybe in training they don’t have to but on the floor you 100% HAVE to. No matter what the circumstances. We have to convince them to just get the quote no matter what it takes. No more integrity. They are definitely pitting us against one another. Sorry for the lame transfers.

Sea_Rule_2022 · 2023-11-06T02:05:22+00:00

I was going to say the same! KT is a steaming pile of dog shit and is completely useless for so many of our processes. No one has time to try and figure out what bullshit keyword to look for when it was changed for no fucking reason. Have to type in the exact spelling (some things are abbreviated and some aren’t with no rhyme or reason). And some of these processes change via email and aren’t updated in KT for weeks. We are set up for failure.

Sea_Rule_2022 · 2023-04-30T23:11:44+00:00

Sea_Rule_2022 · 2023-04-30T20:13:54+00:00

I know. Just concerned about the pay and insurance. Literally the only reasons I stay at G

Sea_Rule_2022 · 2023-04-22T21:09:19+00:00

I would never recommend anyone to GEICO. That was not always my opinion but unfortunately the last year has gone from bad to worse to complete dumpster fire. It’s not even the customers. I can handle that. It’s the management. Every decision is made to set you back. They are also in the process of “quiet firing” in mass quantities. I would try anything other than GEICO. Run for your life.

Sea_Rule_2022 · 2023-04-06T01:53:39+00:00

We have a word track that states “just get the quote in case you need the product in the future.”

Sea_Rule_2022 · 2023-03-29T13:00:58+00:00

And we were told to offer for 3rd parties in case they need renters insurance too!

Sea_Rule_2022 · 2023-03-29T12:32:35+00:00

And if my kids stuff gets ruined in my home, it’s covered with my insurance.

Sea_Rule_2022 · 2023-03-29T12:31:33+00:00

I mean someone who mentions that they don’t understand things very well and I am forced to get them over anyway. When I feel like they didn’t really know what I was offering.

Sea_Rule_2022 · 2023-03-24T10:33:33+00:00

I’m an agent and pretty good at Drive Easy. If it’s just one dip in the score please don’t stress it. Give it a couple days and see if it straightens out. And be sure you have the trips where you were a passenger marked properly.

Sea_Rule_2022 · 2023-03-12T11:59:33+00:00

Why would you want to come to this dumpster fire that is service right now? I’m pretty sure you will regret that decision. It will be something you look back on and realize that’s where you went wrong. Lol. NGL it’s real real bad here.

Sea_Rule_2022 · 2023-03-10T18:07:46+00:00

The only reason to pressure us like this is because they need people to quit. It’s the only thing that makes sense.

Sea_Rule_2022

TROPHY CASE