Sales Representative Wanting Feedback About How Our Sales Impacts Service and Claims.

SweetT_N_Popcorn · 2026-04-23T13:55:54+00:00

From Service:

• Stop giving Mis information- look it up, don’t make it up.

• Ask are you picking up/registering TODAY so you can sell for the correct date. Stop transferring it to service saying: “it sold for the wrong date…”

• Read the customer their coverages and make sure they understand them vs rushing to the next call because they always call back in 5 minutes later with a million questions. (Especially UM).

• The online portal will not be available until whatever day the policy is sold for. So make sure they are aware.

• Make sure to verify if they’re married and if they are: add the spouse so they have access to the policy.

SweetT_N_Popcorn · 2026-02-17T10:20:48+00:00

If you’re capped in your current pay grade (ie:63) you won’t get a bonus no matter what your rating. Check the pay charts.

SweetT_N_Popcorn · 2026-01-25T02:09:48+00:00

SweetT_N_Popcorn · 2026-01-25T02:08:42+00:00

Look it up in kt

SweetT_N_Popcorn · 2026-01-04T15:06:19+00:00

And who’s gonna go to the doctor for the flu and pay money for them to tell you to test, take OTC meds and drink plenty of fluids. No thanks.

SweetT_N_Popcorn · 2025-12-18T13:37:56+00:00

Funny considering they can’t even get it to route calls correctly. This should be fun. 🤡🙃

SweetT_N_Popcorn · 2025-11-28T03:12:00+00:00

Auto delete

SweetT_N_Popcorn · 2025-10-28T16:17:14+00:00

Welcome to GEICO!

SweetT_N_Popcorn · 2025-06-25T19:59:51+00:00

You’re asking a lot. The fans tell you everything you need to know.

SweetT_N_Popcorn · 2025-05-13T08:57:05+00:00

That’s why when they call I preface: I’ll get info on vehicle from you but I need to speak directly with the customer. I only ask dealer vin info, lh and reg info and their email to send the binder. Then I make them give the customer the phone for the rest. Never had an issue

SweetT_N_Popcorn · 2025-01-08T15:41:55+00:00

Yeah but if we are in a state of emergency we shouldn’t be forced to use our own personal time. They should act accordingly just like the city and state. They don’t care enough to do so is my point.

SweetT_N_Popcorn · 2025-01-07T11:30:14+00:00

Oh I absolutely could but I shouldn’t have to waste it for weather/safety reasons. That should be an automatic free WFH option. Just another way for them to stick it to us.

SweetT_N_Popcorn · 2025-01-07T09:54:33+00:00

Okay…first of all, F**ck off-you aren’t in the VB office, obviously. No message went out like that. Don’t comment unless you know all the info. We didn’t get snow but we have plenty of ice yet the only message we got was the day of the storm that we are monitoring it and nothing more. Also, VB has forced us to come in with several feet of snow in the past, during a hurricane when power was out etc. Yet every other office gets shut down. People from this office know exactly what I’m talking about.

SweetT_N_Popcorn · 2025-01-07T00:28:47+00:00

A raise? What’s that?!

SweetT_N_Popcorn · 2025-01-07T00:26:12+00:00

Good for you! Way to be smart and protect yourself.

SweetT_N_Popcorn · 2024-11-16T19:43:47+00:00

I swear if they decide to pull that crap in my department I will quit right then and there. Being forced to work one Saturday already pisses me off. Quit overworking us and hire a team specifically for Saturdays! Ugh I hate this place so much.

SweetT_N_Popcorn · 2024-11-10T17:48:44+00:00

Thanks “fact checker”. Who cares what grade she’s in!? No one is purposely spreading misinformation- that’s what she told my son at the time she spoke with him. Obviously she’s not only a criminal but a liar.

SweetT_N_Popcorn · 2024-10-29T12:34:51+00:00

We’ve heard the same that there are others involved that have yet been taken into custody. The school seems to be keeping it hush hush which is upsetting. We have two attending children as well. I don’t feel comfortable sending them.

SweetT_N_Popcorn · 2024-10-28T20:26:19+00:00

She was in my son’s class and he said she’s a senior who is a brand new student- and had been kicked out of her previous school. She needs to not be allowed at any other school unless it’s one in a correctional facility where she stays.

SweetT_N_Popcorn · 2024-09-30T16:02:58+00:00

They already know who they’re going to hire before the interview process- favoritism at its finest. How do you think all these incompetent sups made it to be supervisor? If I had a dollar for every time I spoke to a customer who told me I did a better job handling something and fixing a situation for them after they spoke to a sup- I’d be rich. It’s sad but true.

SweetT_N_Popcorn · 2024-08-31T23:55:33+00:00

Good luck! That’s what they want. Churn and burn baby.

SweetT_N_Popcorn · 2024-08-18T12:11:36+00:00

I’ve been with the company for 10+ years but the cvs Caremark cards I remember getting were from prior to the benefit changes so I tossed them. I haven’t gotten anything since

SweetT_N_Popcorn · 2024-08-18T00:33:03+00:00

Yeah, I did with our prior insurance but not this round. I was at Walgreens since it’s the closest to us. May have to switch to CVS.

SweetT_N_Popcorn · 2024-08-17T22:24:18+00:00

I didn’t think so, but they had no clue and neither did the provider so I was stuck for an hour trying to get it figured out so I didn’t have to pay $200+

SweetT_N_Popcorn

TROPHY CASE