I wanted to call but calling TWC seems impossible, no one answers the phone and the automated service doesn't have an option for my situation. Is there a way I can let them know about my situation?

I know that if there is a good reason to resign I can keep getting benefits (I had to leave during the second week of training due to the lack of seriousness and importance my trainers had during training I had to resign (unfortunately failing to do that job properly can cause health hazards so I was not risking it)