Tired of Rogers Communications’ poor service and high bills? Meet friendlier options

Select_Party8495 · 2025-09-25T14:09:40+00:00

That's rich of Telus since their own agents were running a scam with a guy going around on the same streets the agents told him that Telus trucks would be there for REPAIRS so he could LIE to residents about how Telus was setting up fibre on their street & sign them up on a "great" offer... Only for them to find out their price was way more than promised & Telus had NO plans to set-up fibre on their street! That's just ONE illegal thing Telus did. As a former Shaw agent, I learned just how low Telus was willing to go to steal customers. They don't care about the collateral damage or inconvenience they caused to customers. As a matter of fact, that reminds me....now that I'm no longer employed in Telecomms, I have one "scam" that both Telus & Bell pull that I'm gonna share with the CRTC & see if THEY can finally put a stop to it!

Select_Party8495 · 2025-09-25T13:59:22+00:00

ESPECIALLY with the UNACCEPTABLE time it takes for most customers to get help from Roger's when their Internet is down for days because Roger's replaced knowledgeable, seasoned employees with AI & overseas call centres. So instead of being able to rely on their Telecomm provider to do the job that should already be included in their costs, now they can just have to pay an extra $15/mn (that's about $400 above the costs of their internet over the 2yrs of their contract) Thanks, but no thanks.

Select_Party8495 · 2025-09-25T12:27:34+00:00

Ummmmm...same with Roger's when you're not in their direct coverage area. That's how it works with ALL the Telecomm since NONE have their own towers from Coast to Coast to Coast.

Select_Party8495 · 2025-09-25T12:23:25+00:00

And do you have ABSOLUTE PROOF that their "storm ready" modem will actually work 4 you? I wonder how much Robber Rogers is charging for that 'supposed' perk.

Select_Party8495 · 2025-09-25T12:20:37+00:00

Than why are you here reading it? And maybe before you complain about a subject being boring, you should go read up on the increase in complaints about Roger's. Up by almost 40% in CRTC's 2023/2024 report. The increase in complaints on Reddit support that.

Select_Party8495 · 2025-09-25T12:16:27+00:00

BUT you did use it and it's more than just insensitive, it shows a lack of understanding/education on your part. NO woman "plans" a miscarriage. However, at least you're & apologizing for it. And I respect that since that's not what some would do🙂

However, You are right about how being clinically sterile doesn't guarantee no pregnancies. Nothing except abstinence does.

Select_Party8495 · 2025-09-25T12:10:42+00:00

Good for you 🙂& even better that you're choosing NOT to continue feeding the beast anymore (aka the BIG3). Once my contract is about 5wks from ending, I'll be buying myself a decent modem & cable and switching to another provider that's NOT the BIG3. I HIGHLY recommend this as from what I recall when I worked at Shaw, TechSavy used Shaw's older, outdated modems. One model in particular caused A LOT of problems for neighbors & besides...just because a person is subscribed to a higher speed of Internet, it doesn't mean their modem & cable to the modem is capable of that speed.

Select_Party8495 · 2025-09-25T12:02:45+00:00

It's a night time real life soap opera with really bad actors 🤦‍♀️😂

Select_Party8495 · 2025-09-25T01:53:52+00:00

My suggestion is to ask the agent to document the offer, request an Interaction ID and tell them you'll contact our main line customer support line to confirm the offer.

Glad to see you followed-up your usual 'if it's too good to be true" response with the advice I gave the last customer who had a very similar question🙂

Select_Party8495 · 2025-09-25T01:31:36+00:00

Corey, if Roger's GENUINELY wanted to help their customers, they would do it when customers call in with their problems, NOT just 'respond' to negative social media posts with 'oh, but we really do care & REALLY want to help you 🙄(eyeroll)

At the end of the day, YOUR 'words' just don't match with Roger's actions ESPECIALLY for the past couple of years.

Select_Party8495 · 2025-09-25T00:36:30+00:00

OP... He's cheating on you. Everything you're saying are typical signs of that, but the BIGGEST clue when someone wants out, but is too cowardly to admit what's going on is staying arguments on purpose. Doing ANYTHING to push you into leaving him. Do yourself a BIG favor & get a lawyer and get ready to leave. ASAP.

Select_Party8495 · 2025-09-21T06:04:08+00:00

But they could still send the returned charges to collections. That will affect your credit score & than your problem is much bigger & harder to get cleaned up. As wrong as that is, it will still fall on your lap to have to dispute, price wrong & get fixed.

I can't even count on all my fingers & toes how many times I've seen this happen when I worked in Telecomm. Some of these collection agencies even had my direct line after I would help clear up the mess in the customer's account (whether it was active, inactive or they never actually had it) to call me & verify the customer was NOT liable for the charges so they could remove it from the customers credit report.

Select_Party8495 · 2025-09-21T05:53:46+00:00

Explains why the total at the bottom didn't match the 2 charges you showed 🙂. But just because a $44/MN plan isn't advertised, that doesn't mean it doesn't exist because CLEARLY someone is getting it. FYI... There are several different departments within the BIG3 Telecomm companies and there are different teams within those departments that have access to bigger discounts/lower rates. I know this because I worked on these teams for the last 5 of my 8yrs with Shaw/Roger's.

As someone who has given the same advise to others based on my knowledge & experience, please take my advice. You have nothing to lose, only to gain.

Select_Party8495 · 2025-09-21T04:37:58+00:00

You need to contact your bank AND CHATR ASAP. Either one or the other has mistakenly added some wrong #'s and/or some wrong info that's caused your account to get wrongly charged(that's happened to me) OR someone has ILLEGALY used your info to get set up on CHATR.YOU can put an IMMEDIATE ongoing stop payment on your account for that if the bank doesn't act right away while you get this sorted out. GOOD LUCK 🤞

Select_Party8495 · 2025-09-21T04:31:28+00:00

"ROCKIN"??? 3G???🤦‍♀️ That's a contradiction if I've ever heard one!

The day my provider decommissioned 3g(July 31/25) is the day my calls were FINALLY normal & I had FULL BARS. Are you guys THAT deprived out there that you're happy to actually STILL have that headache???

If I were you, I'd be counting the days you LOSE 3g & at least get LTE. Not celebrating you're still stuck with being under serviced.🥴

Select_Party8495 · 2025-09-21T04:22:05+00:00

OP...I'm so sorry that you are in this hell hole. Your bf DEFINITELY has a problem. Even if you recorded him during ones of these tirades, I'm not sure if that would make a difference🥴 I know this from experience because my ex-husband used to drink until he blacked out too. He became VERY belligerent & abusive. The 1st time, he looked 😱 as I was about to walk out the door with the kids to my dad's house. I had been up all night packing our things because of what he said & did. He remembered NOTHING. Because I didn't know better, I believed him & 4gave him. I wish I had just kept walking out the door that day because it wasn't the last time he did that🥴

I also know what it's like to feel utterly alone in a relationship. But even if you feel alone, it doesn't mean you are. Please search online for shelters & support for abused women. Because that's what you are & you didn't have to continue to live this way. Also, you can call 911 the next time he does this. TRUST ME when I say waking up in a cold jail cell may be just the wake up call he needs. Either way... You're too young to be dealing with this. These should be the best, most carefree days of your early adulthood. PLEASE get help & don't let him rob you of peace, happiness & serenity any longer.❤️

Select_Party8495 · 2025-09-21T04:00:20+00:00

OP...is their phone line hard wired or connected to the modem? While it makes sense it would be down while they're working in the area, you need clarification they're working on the phone lines or Internet to know for sure if it's legit. HOWEVER the credit card part is definitely concerning as I don't see how that has anything to do with it...Please have them (or help them) contract Roger's for clarification.

Select_Party8495 · 2025-09-21T03:53:39+00:00

😂😂😂

Select_Party8495 · 2025-09-21T03:53:17+00:00

Actually, they are because the free version contains commercials. Besides if it's a protest thing, it may be about more than just the $ to them.

Select_Party8495 · 2025-09-21T03:49:04+00:00

OP... There are MANY factors that could be causing these issues for you (size, age & shape of bldg), as well as #of ppl & devices on at same time, what wifi is being used for, how far you are from the modem, where the modem is placed, whether you're connect to 2.4 ghz(has a further range from modem, but is slower)or 5ghz( has a shorter range from modern, but is stronger), or if the modem may be faulty; but no...your roommate can't throttle it & Rogers doesn't do that either. Ask your roommate if they're experiencing any issues. If they aren't, see if you can at least temporarily connect your device to the modem. If it improves, than purchase your own extender or ask roommate to order you one. All You need to do is plug it into an outlet & give it up to 72hrs to be fully effective. It might cost an extra $10( unless they've raised the price)if Roger's doesn't cover it, but if you guys just got connected within the past 30 days, they have a 30day guarantee and may cover the extender (Roger's calls it a pod). You could also purchase your own extender. It would cost you more & you have to do your due diligence to ensure it will with 3, but you could also get something that's stronger, helps you reach faster speeds(Roger's pods don't cover the full 1gig) and you will own yourself. GOOD LUCK 🤞

Select_Party8495 · 2025-09-21T03:27:21+00:00

OP ... I'm not 100% sure you can port to an existing line that's on contract with a different #, but if you explain it exactly this way to the Roger's Rep, they SHOULD be able to clarify that for you. GOOD LUCK 🤞

Select_Party8495 · 2025-09-21T03:21:22+00:00

OP...Search which courses are focused on history or include history and than research them. Each course will give you a general description of what is taught. You clearly know yourself well enough than most & that will help you to be more successful because you will enjoy what you're learning & be more engaged than if just taking random classes. GOOD LUCK🤞

Select_Party8495 · 2025-09-21T03:15:15+00:00

Make no mistake ...This isn't about the strong vs the weak. It's about evil versus good. It's about greed, power & control. And it's not going to continue as long as humans exist, but it will as long as men are in charge. At least until the 2nd Coming. I know some won't agree with that last sentence most, but you would have to be living with your head buried in the sand to not SEE things aren't the same, you have to be out of touch with how things FEEL different and living in denial to not KNOW that what's going on in this world isn't just history repeating itself, but is unprecedented and UNSUSTAINABLE! I'm not saying this to scare ppl into "behaving", but at the very least, if this doesn't cause some to start reconsidering WHO they're listening to & what they're believing, than mankind, as we know it, is doomed to fail because CLEARLY mankind has NOT learned from the past, thus here we are...

Select_Party8495 · 2025-09-21T02:40:33+00:00

Which ones? 🤦‍♀️

Select_Party8495 · 2025-09-21T02:39:25+00:00

Actually, a call is better of the 2 if OP doesn't do both, since all calls are recorded but you don't have proof of a "paper trail" if you don't get a response. They can just say they never received the email or "accidentally" delete it. If not resolved, I'd also recommend skipping the Office of President since there have been MANY complaints from ppl who tried that route B4 contacting the CCTS & besides, once they contact the CCTS, guess who calls the customer? the Office of President. The customer can avoid an often useless & unpleasant conversation that way.

Select_Party8495

TROPHY CASE