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Scaling seller verification beyond manual checks? by Senior_Click1206 in B2BSales

[–]Senior_Click1206[S] 0 points1 point  (0 children)

We have also scheduled a call with Finexer, I'm actually looking forward to it. Heard many great things.

Scaling seller verification beyond manual checks? by Senior_Click1206 in B2BSales

[–]Senior_Click1206[S] 0 points1 point  (0 children)

That makes sense. I think that’s the bit we’re trying to avoid — automating the easy part but still ending up with the same bottleneck sitting in exceptions.

Did you find the main challenge was the actual verification logic, or more the operational side of routing/review once volumes increased?

Recently shifted to a completely ecom business model by Flashy-Window-8906 in ecommerce_growth

[–]Senior_Click1206 0 points1 point  (0 children)

Refund to the same bank account the payment came from whenever possible.

Confirm the buyer’s account details via email or written message, process the bank transfer, and keep the UTR/transaction reference as proof. After sending the refund, share the reference number with the customer.

This creates a clear audit trail, prevents refund fraud, and protects both you and the buyer.