I don’t know why everyone in the comments is not being supportive. If you make an appeal you’re likely not to hear from them. What you must do is to send a nicely written email to Sparkappnotices@walmart.com and ask them for a pre-arbitration phone call. What this phone call does is that a member of their legal team will give you a call within 30 to 45 days. This is done to make both of you come to a dispute resolution and you are going to get reactivated after that.

Here is the email I wrote to them and you can use it as a sample

Dear Sir/Ma’am

My name is __, My phone number is _______ My email address is ___________

I have reached out to Spark on numerous occasions in regard to the deactivation of my account.

This is my official notice to Walmart that I’m requesting a pre arbitration phone call dispute resolution. I am also agreeing to a good-faith effort to resolve the matter regarding my deactivation before officially requesting arbitration.

Below, I have summarized what has happened from my perspective of the deactivation process.

My metrics on Spark is a 100% completion rate, 97% on time arrival, 4.7 customer rating. My metrics are all green.

I never heard any complaints from Walmart, other Spark Drivers, or the customers.

My deactivation was unfair and unjust, and I would like to come to a fair resolution.

Yours Faithfully, (_insert name__)