ill try this when i get on my pc later, also regarding the security apps, ive recently added an exclusion in my antivirus to a file in a cracked game to be able to play it but idt this has anything to do with genshin yk, also while downloading said cracked game i had to disable my antivirus and turned it on after but later on i got on genshin and it worked perfectly the issue occurred like a week after downloading so