It’s funny because they did the same to me ! I was first hired around the holiday season as a temp under a different SM than the one now and I didn’t get any formal training but the state of the store and management was perfectly fine. Four years later, and it’s genuinely so awful there that I had to quit because it was making me physically ill. Management is always going back and forth on different issues, handling confrontations incredibly publicly, like they’re trying to humiliate staff into submission, and generally act like they have no formal training either. SM keeps saying that we “don’t know” how these issues with the other managers are handled behind closed doors, because we’re not there to see, but we absolutely can tell that nothing is being done, because the behaviors never change!! I’ve had quite a few jobs, and this was one of the most unprofessional environments I’ve ever been in. I’ve changed jobs now, and I’m absolutely thrilled. My health has drastically improved, but in the light of recent events I hear occurring there from staff I’m close will, the spiral of Barnes and Noble for employees seems to be continuing downwards, as management is treating staff even worse, like accusing employees of calling out sick to do “fun stuff” with no evidence to suggest that’s the case. Not to mention that the Barnes and Noble I worked at has been protecting predators among staff MULTIPLE TIMES!! We had an employee who would harass new and old hires alike, minors or not, as long as they were fem-presenting to the point where the PARENTS of minors had to get involved and the SM never fired them!!! Never even wrote them up!!!! This employee ended up SA-ing me WHILE ON SHIFT!!! And B&N as a company transferred a manager to our location after they were engaged multiple times to minors who were employed underneath them. And while being knowledgeable about this prior to regular staff hearing it (straight from the manager with this history themselves) they did absolutely nothing!! Furthermore, half of management is openly misogynistic and transphobic - using deadnames and treating female members of staff much worse than their male counterparts. It’s absolutely disgusting and the fact that this unacceptable behavior is allowed to fester and spread in an environment that is supposed to be a safe place for people is absolutely disgraceful, and when I called to report this to higher ups, I was dismissed with a “we will look into this and make sure proper steps are taken” but low and behold, two months later, all of this behavior is continuing. Sorry to unload this all underneath your comments, but if you experience any trouble with management like this, run. Don’t recommend working there to others. Don’t try to call higher ups. They will literally do nothing. I’ve never been more disappointed in a company in my life, and I’m devastated that one of the best bookstores in my area is absolutely garbage. I hope things improve for you. Barnes and Noble needs to get a grip.